[Hiring] Manager, Software Engineering @Plansource

Role Description

The Manager, Software Engineering is responsible for leading and developing a team of software engineers while ensuring the delivery of high quality, scalable, and maintainable SaaS applications. This role balances people leadership, delivery accountability, and technical oversight to enable strong execution aligned with product and business goals.

Working closely with Product, Engineering, QA, and cross-functional partners, the Manager, Software Engineering creates an environment where engineers can do their best work. The role sets clear expectations, supports career growth, removes delivery obstacles, and ensures teams apply modern development practices to improve quality, shorten feature development and bug fix cycle times, and strengthen reliability.

This role is ideal for an experienced engineering leader who enjoys developing people, guiding technical execution, and driving outcomes through strong teams rather than individual contribution.

The Engineering Manager has authority over team execution, staffing, coaching, delivery practices, and team-level process improvements within established company standards.

Key Responsibilities

• People Leadership & Team Development:
  • Lead, coach, and develop a team of software engineers across levels, fostering engagement, accountability, and growth.
  • Set clear performance expectations and provide regular feedback through one on ones, goal setting, and performance reviews.
  • Support career development by partnering with engineers on growth plans, skill development, and progression.
  • Hire, onboard, and retain high performing engineering talent.
  • Foster a culture of inclusion, learning, continuous improvement, and engineering excellence.
• Delivery Ownership & Execution:
  • Own delivery outcomes for the team, ensuring commitments are met with high quality and predictable execution.
  • Partner with Product Managers to plan roadmaps, scope work, and prioritize initiatives based on business impact.
  • Translate product and business goals into clear execution plans and team level objectives.
  • Identify delivery risks, dependencies, and constraints; proactively remove blockers and escalate when needed.
  • Ensure smooth releases and operational readiness in partnership with QA and Support teams.
• Technical Oversight & Standards:
  • Remain accountable for technical quality and adherence to engineering standards, delegate detailed design decisions to senior and lead engineers, and escalate exceptions or cross-platform decisions through the established architecture process.
  • Ensure engineering best practices are followed, including code quality, testing, documentation, and operational standards.
  • Support sound architectural decisions in alignment with platform strategy and long term maintainability.
  • Implement approved AI practices and workflow improvements within established engineering, security, and data-protection standards.
  • Partner with senior and lead engineers to reinforce consistent technical standards across teams.
• Cross Functional Collaboration:
  • Work closely with Product, Design, QA, and other engineering teams to ensure alignment and effective execution.
  • Coordinate with nearshore and offshore engineering teams and their leaders as needed to align delivery plans, dependencies, handoffs, and knowledge sharing across time zones.
  • Communicate progress, risks, and tradeoffs clearly to stakeholders at multiple levels.
  • Advocate for the team while balancing business priorities, technical health, and delivery commitments.
• Continuous Improvement & Operational Excellence:
  • Drive team retrospectives and collaborate with senior engineering leaders to define and implement improvement initiatives focused on delivery, quality, and collaboration.
  • Improve team-level workflows, tooling, and processes within established standards.
  • Drive responsible adoption of approved AI agents, reusable skills, and tools; build team proficiency, improve workflows, and measure effects on cycle time and quality while maintaining security, engineering standards, and human accountability.
  • Support operational health by monitoring incidents, post mortems, and follow up actions.
  • Contribute to broader engineering initiatives, standards, and leadership discussions.

Qualifications

• Bachelor’s degree in a technical field or equivalent practical experience.
• Extensive experience in commercial software development within SaaS environments.
• Experience in benefits technology, payroll, or a related field strongly preferred.
• Prior experience leading or managing software engineers required.

Requirements

• Strong understanding of modern software development practices and SaaS architectures.
• Ability to guide technical discussions and decisions without being the primary coder.
• Experience supporting teams working with object-oriented languages and multi-tier architectures.
• Familiarity with Ruby on Rails and/or Java environments preferred.
• Working knowledge of cloud infrastructure (AWS preferred) and CI/CD practices.
• Strong communication, coaching, and stakeholder management skills.
• Ability to balance people leadership, delivery accountability, and technical oversight.
• Proven ability to mentor engineers and influence technical outcomes.
• Ability to coordinate and track initiative implementation across teams, manage dependencies, communicate adoption progress, and assess measurable impact on feature development and bug fix cycle times.
• Practical familiarity with AI assisted software development, including hands-on utilization of AI agents, reusable AI skills, and tools.

Benefits

• Comprehensive health coverage with multiple medical plan options - all covering 100% of in-network preventive care.
• Employer-funded Health Savings Account (HSA) — up to $1,000 annually for family coverage.
• Dental & Vision plans with 100% coverage for routine dental care and $250 vision frame allowance, plus employee-only vision premiums at $0.
• 401(k) with immediate vesting and a 50% company match up to 6% of contributions.
• Generous paid parental leave, adoption assistance, and fertility benefits.
• Flexible PTO, paid holidays, a strong culture of work-life balance and Flex Fridays in the summer.
• Mental health & well-being support, including Employee Assistance Program (EAP), movement and wellness resources.
• Rewards and recognition programs that celebrate employees through peer recognition, awards, and quarterly recognition initiatives.