[Hiring] Manager of Software Development @CSG

Role Description

We are looking to add an experienced Manager of Software Development to our Journey Orchestration team to help us further our mission of making ordinary customer and employee experiences extraordinary. This role has a unique opportunity to help build that foundation through strong technical leadership, people management, and team culture.

The ideal candidate will have a passion for building highly scalable, high-throughput systems within a microservices architecture and will bring experience leading engineering teams responsible for Software as a Service (SaaS) applications. This individual will be responsible for managing and developing a diverse team of engineers.

We are looking for a Manager of Software Development who will:

• Lead, coach, and empower a team of software engineers to build world-class software
• Hire, onboard, and develop talent to support the growth of the team
• Foster a team culture centered on transparency, collaboration, accountability, and continuous improvement
• Establish, refine, and reinforce engineering best practices and development standards
• Partner with Product, DevOps, QA, and other stakeholders to define, develop, and release new and existing features
• Work closely with leaders of other scrum teams to align priorities, coordinate dependencies, and drive successful cross-team and cross-product delivery
• Support the career growth and performance of team members through regular feedback, mentoring, and development planning
• Maintain technical leadership through architecture discussions, design reviews, and code reviews
• Help the team balance speed, quality, scalability, and operational excellence

Qualifications

• 3+ years of people management or software development leadership experience
• 5+ years of experience working on a Software as a Service (SaaS) platform or similar web-based business
• Demonstrated success leading engineering teams and delivering scalable software solutions
• Language-independent programming skills with familiarity in Python and Node.js
• Experience leading the building and operating of microservice-based applications
• Strong written and verbal English communication skills, with experience engaging cross-functional stakeholders
• A passion for developing engineers, building strong teams, and driving engineering excellence.

Benefits

• Work from Home
• Employee Belonging Groups
• Healthcare: Dental, Medical, and Vision
• Paid Vacation, Volunteer, and Holiday Time Off
• And so much more!

Position Pay Range

This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.

$108,943.17-$174,305.43

This role is eligible for a bonus opportunity.

Location(s)

United States Remote

Accommodation

If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected].

CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.