[Hiring] LogicMonitor Developer Consultant @M&S Consulting

Role Description

• Assess clients existing LogicMonitor and PagerDuty environment, identify technical debt, and recommend improvements.
• Redesign and optimize monitoring configurations, collectors, DataSources, alert thresholds, dashboards, and escalation workflows.
• Implement self-service monitoring capabilities so engineering teams can manage their own monitoring and alerting without relying on the centralized monitoring team.
• Develop automation, reusable monitoring templates, and role-based access controls (RBAC) to reduce manual administration.
• Improve integrations between LogicMonitor, PagerDuty, and ServiceNow, including automated incident creation and alert routing.
• Reduce false positives, duplicate alerts, and unnecessary notifications.
• Develop scripts and integrations using Groovy, Python, PowerShell, and REST APIs.
• Document improvements, establish monitoring standards, and provide knowledge transfer to clients' engineering teams.

Qualifications

• Strong hands-on LogicMonitor experience, including administration, configuration, architecture, DataSources, LogicModules, and collectors.
• PagerDuty experience, including integrations, escalation policies, incident management, and alert routing.
• Experience redesigning or modernizing enterprise monitoring environments.
• Experience implementing self-service monitoring and automation for engineering teams.
• Strong understanding of Windows/Linux, VMware, networking, and cloud infrastructure.
• Experience with scripting, REST APIs, webhooks, and monitoring integrations.
• ServiceNow integration experience is highly preferred.
• Groovy scripting experience is a strong plus.
• Ability to independently assess, design, and implement solutions while working directly with client engineering teams.
• Ideally 5+ years of enterprise monitoring, observability, or infrastructure engineering experience.

Requirements

• This needs to be a senior, hands-on engineer who can independently modernize the existing environment and help client transition toward self-service monitoring—not simply someone who has used LogicMonitor and PagerDuty to monitor systems and respond to alerts.