[Hiring] Lead Software Engineer @8100 United States - Genesys Cloud Services, Inc.

Role Description

Genesys Cloud Services, Inc. seeks Lead Software Engineer in Menlo Park, CA. ** Telecommuting allowed for this position.**

• Participate in code reviews across multiple services to provide constructive feedback to help team members.
• Collaborate and consult with key technical experts, senior technology team, and other service teams for resolving complex technical issues and achieving goals.
• Lead remote team members in designing, developing, and testing features and functionality that include high scalability, availability, and reliability.
• Maintain unit and integration tests across multiple microservices.
• Take ownership of service maintenance, configuration, and development consistent with a DevOps SDLC.
• Apply detailed estimations based on a deep understanding of the team’s skillset.
• Champion developing standards and companywide best practices.
• Leverage team velocity and experience forecasting team delivery.
• Monitor industry standards for improving existing services, either with code changes and/or architecture changes.
• Lead daily standups with team members for communication, sharing of ideas, and supporting fellow team members in resolving any blocking issues.

Qualifications

• Bachelor’s degree in Computer Science, Information Technology or related field
• Six (6) years of experience in a computer-related occupation
• At least six (6) years of experience in Java and the Java technology ecosystem
• At least two (2) years of experience in:
  • Backend application development using Python, Java, REST API, and NoSQL solutions
  • AWS cloud platform
  • Scalability and availability in distributed systems
  • Configuration and orchestration using Ansible
  • Cloud-based serverless frameworks including Terraform, AWS Cloud Formation
  • Continuous integration tools including Jenkins

Requirements

• Telecommuting allowed for this position.

Benefits

• Medical, Dental, and Vision Insurance
• Telehealth coverage
• Flexible work schedules and work from home opportunities
• Development and career growth opportunities
• Open Time Off in addition to 10 paid holidays
• 401(k) matching program
• Adoption Assistance
• Fertility treatments

Company Description

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency, and operational improvements.