[Hiring] Lead Forward Deployed Engineer @n8n

Role Description

Your main goal will be to build and lead a high-performing regional Forward Deployed Engineering (FDE) team that accelerates enterprise customer adoption by turning high-impact automation use cases into production-ready workflows. You'll own technical delivery quality, team development, and regional execution, while staying hands-on and empowering customers to become independent, successful builders.

To achieve this, you'll focus on four key areas:

• Build & Lead a High-Performing FDE Team
  • Hire, onboard, and coach Forward Deployed Engineers across your region, partnering closely with Deployment Strategists to deliver high-impact customer engagements.
  • Set and maintain a high technical quality bar for production workflows, custom nodes, integration architectures, and customer-facing delivery.
  • Manage regional team capacity, workload, and staffing while staying hands-on with customer engagements and supporting your team's technical development.
• Own Regional Delivery & Customer Outcomes
  • Lead regional engagement intake and prioritization with Customer Success, Sales, and Partnerships, focusing resources on high-value accounts, strategic adoption opportunities, and at-risk renewals.
  • Qualify and scope customer engagements, selecting the right mix of internal FDEs and delivery partners while ensuring clear success criteria, technical ownership, and timelines.
  • Drive measurable customer outcomes through production-ready workflows, increased adoption, and seamless handovers to Customer Success Managers, while reporting regional results and expansion signals to leadership.
• Enable Customers & Scale Technical Excellence
  • Champion a customer-first delivery approach where customers build alongside FDEs, develop technical confidence, and become capable of maintaining and scaling their own automations.
  • Create and continuously improve reusable technical assets, including workflow templates, reference architectures, workshop materials, and hackathon playbooks.
  • Capture learnings from customer engagements and turn them into scalable best practices that improve delivery quality and consistency across the global FDE team.
• Drive Partner Quality & Cross-functional Collaboration
  • Collaborate with regional partner managers and the Partner Delivery Manager to ensure partner-led engagements meet n8n's technical and delivery standards.
  • Support partner technical readiness, certification, and quality reviews to build a reliable regional ecosystem of delivery resources.
  • Work closely with Product and Engineering to translate customer feedback, integration gaps, feature requests, and custom node needs into actionable priorities, balancing reusable product improvements with customer-specific solutions.

Qualifications

• 6+ years of experience in forward deployed engineering, solutions engineering, professional services, or technical consulting within a software company.
• 2+ years of experience leading and coaching technical teams, with a track record of developing talent and raising the bar for customer-facing technical delivery.
• Hands-on experience with workflow automation, integration platforms, or low-code tools and can confidently design and troubleshoot complex automation solutions.
• Experienced in building production-ready workflows and integrations, with a strong understanding of APIs, authentication, data handling, security, and enterprise architecture considerations.
• Comfortable working across Sales, Customer Success, Product, Engineering, and Partnerships to align priorities, manage expectations, and make thoughtful trade-offs.
• Ability to balance technical excellence with business impact, identify high-value use cases, and empower customers to become self-sufficient rather than dependent on ongoing services.
• Enjoy staying close to the technology and customer challenges while building a high-performing team, creating repeatable processes, and scaling delivery in a fast-moving environment.
• Based in the relevant region (EMEA or North America) and comfortable traveling to customer sites when needed.

Requirements

• Must-haves
  • Technical Customer-Facing Experience
  • Technical Leadership
  • Automation & Integration Expertise
  • Enterprise Technical Delivery
  • Cross-functional Collaboration
  • Customer Outcome Mindset
  • Player-Coach Mentality
  • Regional Availability
• Nice-to-haves
  • n8n Expertise
  • Partner Ecosystems
  • 0-to-1 Team Building

Benefits

• Competitive compensation – We offer fair and attractive pay.
• Ownership – Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity.
• Work/life balance – We work hard but ensure you have time to recharge:
  • Europe: 30 days of vacation, plus public holidays wherever you are.
  • US: 20 vacation days, 8 sick days, plus public holidays wherever you are.
• Health & wellness –
  • Europe: We provide benefits according to local country norms.
  • US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage.
• Future planning –
  • Europe: We provide pension contributions according to local country norms.
  • US: 401(k) retirement plan with a 4% employer match.
• Financial security –
  • Europe: We provide benefits according to local country norms.
  • US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones.
• Career growth – We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills.
• A passionate team – We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it!
• Remote-first – Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description.
• Giving back – We're big fans of open source, and you'll get $100 per month to support projects you care about.
• Transparency – We all know what everyone’s working on, how the company is doing—the whole shebang.