[Hiring] Lead Architect for ServiceNow @Deutsche Telekom IT Solutions Slovakia

Role Description

This role includes design and evolution of existing IT architecture in the Digital Order Management hub of Canvas C23 for our portfolio. These include in particular:

• Design and develop ServiceNow solutions, specially designing workflows, defining interfaces and customizations to ServiceNow.
• Play a key role in architectural planning and decision-making, ensuring that ServiceNow solution aligns with Deutsche Telekom IT's strategy and infrastructure.
• Design RESTful APIs for reuse and decomposing of our monolithic system landscape.
• Work closely with various stakeholders, including IT teams, business leaders and external partners.
• Lead project teams, give technical guidance, and facilitate collaboration to ensure successful project outcomes.
• Define a target architecture for our B2B microservice landscape.
• Collaboration on architectural runways (architectural vision) and conception of required enablers in consultation with Scrum teams and external stakeholders.
• Cooperation and coordination with IT and business stakeholders, other Agile Release.

Qualifications

• Expert in ServiceNow, especially ITSM (IT Service Management).
• Good knowledge about ITOM (IT Operations Management) and CSM (Customer Service Management).
• At least seven years of professional experience, including at least five years in IT solution design / architecture.
• Expertise in Order Management for telecommunications, telecommunications service management, product inventory and data segregation.
• Experienced in TMF (Tele-Management Forum).
• Very good knowledge of Project Management processes and methods.
• Operational experience with agile methods in software development (SAFe).
• Strong conceptual and analytical skills.
• Broad knowledge in the field of B2B solution business and E2E processes with a focus on the entire order to cash process.
• Experience of presenting to large audiences.
• Fluency in English and German.

Benefits

• Financial benefits.
• Benefits with focus on learning and development.
• Benefits with focus on health and sport.
• Benefits with focus on family and work – life balance.
• Other benefits.

Salary

Final salary is negotiable. We are offering base salary depending on seniority level and previous experience of candidate. In addition to base salary we provide variable part and other financial benefits. Base salary will not be lower than 2500 € /brutto.

Additional Information

Please be informed that our remote working possibility is only available within Slovakia due to European taxation regulation.

Location: Remote from Slovakia

Company: Deutsche Telekom System Solutions Slovakia

Language: German and English

Job category: Technical positions