[Hiring] Kong AI Gateway Engineer @Allstate

Role Description

The Software Engineer Lead Consultant will serve as a technical lead focused on Kong AI Gateway, bringing strong experience in API Gateway management, Kong administration, and AI/LLM proxy development. This role will architect, design, build, test, and support modern digital products, while owning applications through production and driving their overall success against key performance goals.

Candidates must be able to work Central Time or Eastern Time hours.

Qualifications

• Kong Gateway (OSS/Enterprise), Kong Konnect
• API Management & API Lifecycle Management
• AI Gateway / LLM Proxy Development
• OpenAI / Azure OpenAI Integration
• REST APIs, GraphQL
• OAuth2, JWT, OIDC, API Security
• Kubernetes, Docker, Helm
• CI/CD (Jenkins, GitHub Actions, Azure DevOps)
• Monitoring: Prometheus, Grafana, ELK/Splunk
• Cloud Platforms: Azure, AWS, or GCP
• Kong AI Gateway Configuration & Administration
• LLM Traffic Routing, Load Balancing and Failover Management
• Prompt Management, Prompt Security and Guardrails
• AI Security, Responsible AI and Model Governance
• Token Usage Monitoring, Rate Limiting and Cost Optimization
• Multi-LLM Integration (OpenAI, Azure OpenAI, Anthropic Claude, Google Gemini, Mistral, Llama)
• Retrieval-Augmented Generation (RAG) Architecture Concepts
• Vector Databases
• LLMOps, AI Observability and Model Performance Monitoring
• AI API Governance, Compliance and Data Protection
• Prompt Caching, Semantic Caching and Response Optimization
• Model Gateway Policy Development and AI Consumption Controls
• MCP (Model Context Protocol) and AI Agent Integration Concepts
• GenAI Platform Engineering and Enterprise AI Enablement

Requirements

• 8 Plus years of experience in API Management, Middleware, or Platform Engineering.
• Minimum 3 to 5 years of hands-on experience with Kong Gateway Administration.
• Experience with cloud-native and microservices architectures preferred.

Key Responsibilities

• Design and implement enterprise-grade AI Gateway solutions using Kong AI Gateway.
• Configure AI-specific policies including prompt logging, content filtering, token controls, and guardrails.
• Enable secure access to multiple LLM providers through a unified gateway architecture.
• Implement AI observability, token analytics, usage tracking, and cost governance.
• Develop routing strategies across multiple AI models based on latency, cost, and availability.
• Integrate RAG-based AI services through secure API management frameworks.
• Ensure compliance with enterprise AI governance, security, and regulatory requirements.
• Establish AI platform standards, reusable AI APIs, and best practices for GenAI adoption.
• Support AI agent and MCP-based integrations within enterprise ecosystems.
• Drive AI platform reliability, scalability, and operational excellence.
• Configure, administer, and support Kong Gateway environments.
• Develop and manage AI Gateway proxies for GenAI/LLM services.
• Implement API security, authentication, throttling, and governance policies.
• Integrate AI platforms such as Azure OpenAI and OpenAI through secure API gateways.
• Deploy and manage Kong in Kubernetes-based environments.
• Monitor, troubleshoot, and optimize gateway performance and availability.
• Automate deployments and operational processes using DevOps tools.

Compensation

Compensation offered for this role is 100,000.00 - 170,500.00 annually and is based on experience and qualifications.

Additional Information

The candidate(s) offered this position will be required to submit to a background investigation.

Allstate generally does not sponsor individuals for employment-based visas for this position.

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.