[Hiring] IT Technology Manager - Software Application & BI @BCE GLOBAL TECHNOLOGY CENTRE PRIVATE LIMITED

Role Description

Lead and manage the end-to-end lifecycle of software applications, ensuring alignment with business needs and technology standards.

• Oversee the design, development, deployment, and maintenance of BI solutions, dashboards, and reports to enable data-driven decision making.
• Collaborate closely with business stakeholders to understand requirements and translate them into effective technical solutions.
• Manage a team of developers, BI analysts, and technical leads, providing mentorship, performance management, and professional development.
• Drive innovation and continuous improvement by evaluating emerging technologies and BI trends to recommend appropriate adoption.
• Ensure high availability, scalability, and security of applications and BI platforms.
• Implement best practices for software development, testing, deployment, and documentation.
• Work with cross-functional teams, including Data Engineering, IT Operations, and Business Units, to ensure seamless integration and optimal performance.
• Manage vendor relationships and coordinate with third-party service providers for software and BI tools.
• Prepare and manage budgets, forecasts, and resource planning for software and BI projects.
• Establish and monitor KPIs and SLAs to measure team and solution performance.

Qualifications

• Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
• 10+ years of progressive experience in software application development and Business Intelligence.
• Proven leadership experience managing technical teams in application development and BI delivery.
• Expertise in BI tools such as Power BI, Tableau, QlikView, or similar.
• Experience with data warehousing, ETL processes, and data modeling.
• Solid understanding of database technologies (SQL Server, Oracle, etc.) and cloud platforms (AWS, Azure, GCP).
• Familiarity with Agile/Scrum methodologies and DevOps practices.
• Excellent problem-solving, analytical, and decision-making skills.
• Strong communication and interpersonal skills, able to engage with both technical and non-technical stakeholders.
• Experience managing budgets, vendor contracts, and project portfolios.

Preferred Qualifications

• Certifications in project management (PMP, Scrum Master) or BI platforms.
• Experience with Big Data technologies and advanced analytics.

Benefits

• Competitive salaries and comprehensive health benefits
• Flexible work hours and remote work options
• Professional development and training opportunities
• A supportive and inclusive work environment
• Access to cutting-edge technology and tools.