[Hiring] IT Engineer @Figma

Role Description

Figma is growing our team of passionate creatives and builders on a mission to make design accessible to all. This role anchors the Infrastructure & Hosting pillar, where you'll design and build the paved path that takes an internal AI app, bot, or agent from prototype to production.

• Design and build the hosting golden path for internal AI applications, bots, and agents, including runtime patterns for long-running workflows, scheduled jobs, and agent execution.
• Build the model routing layer that directs tasks across frontier and lower-cost models based on cost, capability, and policy with a full audit trail.
• Stand up observability, usage analytics, audit logging, and per-team cost attribution for AI workloads across the company.
• Integrate identity, access, and security patterns (Okta-connected by default) so every internal AI app is safe on day one.
• Partner with engineers on our product AI infrastructure teams to share gateways and telemetry rather than building parallel systems.
• Help shape the team's platform strategy, roadmap, and engineering best practices as a founding member of the infrastructure pillar.

Qualifications

• 5+ years of software engineering experience, with significant time in infrastructure, platform, or backend engineering.
• A track record of building internal platforms or paved paths that other engineers and teams adopted, not just maintained, with excellent communication skills collaborating across security, IT, and business teams.
• Strong system design skills and experience architecting resilient, observable production systems.
• Hands-on experience with LLM operations: model gateways or routing, agent runtimes, evals, or cost/usage instrumentation.
• Experience with identity and access management in an enterprise environment (e.g., Okta, SSO, secure service-to-service auth).

Requirements

• While it's not required, it's an added plus if you also have:
• Experience building internal AI platforms or workspaces (the Ramp Glass / JPMorgan LLM Suite category) or developer platforms at a comparable scale.
• Familiarity with MCP, agent orchestration frameworks, or skill/plugin registry patterns.
• Experience working within audit and compliance programs (SOX/ITGC) or building systems with audit requirements.
• A history of being the first infrastructure hire on a small team, comfortable setting standards from scratch across a broad scope of responsibilities.

Benefits

• Figma offers equity to employees, as well as a competitive package of additional benefits, including:
• Health, dental, and vision coverage.
• Retirement benefits with company contributions.
• Parental leave and reproductive or family planning support.
• Mental health and wellness benefits.
• Paid time off, including paid sick leave, holidays, and other leave benefits.
• Employer-provided paid flexible PTO in addition to flexible paid sick leave.
• Additional benefits may include company recharge days, cell phone and home internet reimbursements, and lifestyle spending accounts.
• Sales incentive compensation for most sales roles and an annual bonus plan for eligible non-sales roles.