[Hiring] Information Security Principal Engineer @Percepta

Role Description

As an Information Security Tools Engineer working remotely in India, you’ll be a part of creating and delivering amazing customer experiences while you also #ExperienceTTEC, an award-winning employment experience and company culture.

What You’ll Do:

• Maintain our Security Tools to ensure our various partner teams and organizations have functioning tools with which to monitor, detect and protect our environment.
• Interact frequently with other members of the Information Security team and the IT technical teams at TTEC along with the IT Operations and Engineering teams.
• Work with vendors to troubleshoot and resolve issues.
• Report to the Security Tools Manager, your role is impactful as it protects TTEC from data loss and security events.

During a Typical Day, You’ll:

• Support security tools including monitoring, troubleshooting, and implementation of new features or versions.
• Execute pre-planned changes and plan future changes.
• Spend time understanding the environment you're responsible for and engage with various teams to gain further knowledge of the environment(s).
• Recognize and address potential problems.
• Communicate with relevant teams on changes, developments, and fixes.
• Support, mentor, and train others on tool use, features, and functionality.
• Update or create internal documentation.
• Provide after-hours support as needed.

Qualifications

• Minimum 2 years experience maintaining and supporting security applications.
• Experience with EDR, DLP, SIEM, or PAM preferred.
• Knowledge of information security principles, concepts, and practices.
• Knowledge of networks, firewalls, and operating systems.
• Ability to provide technical advice, guidance, and recommendations to management and other technical specialists on critical information technology security issues.
• Strong analytical skills and able to collate and interpret data from various sources.

Benefits

• An annual incentive program.
• Medical, dental, and vision.
• Tax-advantaged health care accounts.
• Financial and income protection benefits.
• Paid time off (PTO) and wellness time off.
• Tuition reimbursement and access to thousands of free online courses.

Visit www.hellottecbenefits.com for more information.

The anticipated range is (Update Compensation/Range). Actual compensation offers to a candidate may vary based upon geographic location, work experience, education, and/or skill levels.

Company Description

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.

We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work.

As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.