[Hiring] HubSpot Developer @Contour Education

Role Description

This is a remote position.

You are the technical backbone of Contour's HubSpot instance: the person who understands both how the CRM works and why the business needs it to work that way. You report to the COO. The COO owns strategic direction for the CRM and the calls that touch the wider business. Everything inside HubSpot, the build, the architecture, the judgment calls on when to go native and when to write custom code, is yours.

What separates a strong hire here from an average one comes down to two things:

• This person does not just build what is asked: they look at a workflow from the point of view of the sales, service, or operations person using it, and push back when a technically correct answer is not a practical one.
• They are equally comfortable in HubSpot's interface and in a JavaScript file: when native functionality runs out, they write the custom code to close the gap instead of patching around it manually.

You are joining an existing team of two, with room to grow as the work justifies it. Contour is scaling from 10,000+ students today toward 15,000+ next year, and the CRM is the system that has to hold as that growth hits. The workflows and integrations you build now are what the business runs on through that scale-up.

HubSpot is the core of the job: objects, properties, associations, workflows, and pipelines, understood well enough to know when native functionality is the right call and when it is not. Custom code, mostly JavaScript inside HubSpot's Custom Code actions, is how you close the gaps native functionality cannot. APIs and webhooks are how HubSpot talks to the rest of the stack, and you are expected to build and troubleshoot those connections, not just the CRM in isolation.

Qualifications

• Deep, hands-on HubSpot expertise: you know the objects, properties, associations, workflows, pipelines, and automation tools well enough to find the native solution before reaching for a workaround.
• Strong coding ability, particularly JavaScript, and real comfort inside HubSpot's Custom Code actions.
• A working understanding of APIs, webhooks, authentication, and JSON, and the ability to troubleshoot an integration when it breaks.
• Business and process judgment: you can look at a workflow from the point of view of the person using it, and you push back when the technical answer is not the practical one.
• The ability to take an ambiguous requirement and turn it into a robust, end-to-end technical solution, accounting for edge cases and failure states along the way.
• Comfortable working across the India and Australia time difference.

Requirements

• Own workflow build and architecture end to end.
• Take an ambiguous business requirement, break it into a robust technical solution, and see it through from build to testing to deployment.
• Write and maintain custom code where HubSpot's native tools fall short.
• Read, debug, modify, and write JavaScript independently, rather than defaulting to manual workarounds.
• Build and troubleshoot integrations.
• Work with APIs, webhooks, and authentication to connect HubSpot to the other systems it needs to talk to, and work out whether a failure sits with HubSpot, the other system, or the integration itself.
• Partner with the people who actually use what you build.
• Own email implementation.
• Build conditional logic, personalisation, and property-based content into templates and modules, and troubleshoot why something is not rendering the way it should.
• Anticipate what breaks.
• Investigate and fix, not just flag.
• If a better tool exists for something we are doing manually, make the case and we will back it.

Benefits

• Fully remote, anywhere in India.
• Compensation is competitive and benchmarked to the role and your experience.
• We discuss it openly early in the process.

Company Description

We started in 2020 with a handful of students and a belief that great education should not be out of reach. Today we operate across three brands with 8,000+ students and 425+ team members: roughly 100 in India and 325 onshore in Australia. The India team runs publishing, student experience, CRM and technology, operations, and people and culture.

The people we hire now will shape how Contour grows. This is one of those roles.