[Hiring] Functional Associate - D365 ERP @Zensar

Role Description

• Collaborate with business stakeholders to gather and analyze requirements through workshops, discussions, and process reviews.
• Prepare documentation such as BRD, FRD, Gap-Fit Analysis, User Stories, Process Flows, and User Manuals.
• Configure and implement Microsoft Dynamics 365 Business Central (NAV) modules, especially Finance and Supply Chain.
• Create business process mappings, workflows, and system configurations aligned with business needs.
• Work closely with the technical team to translate functional requirements into development tasks and ensure alignment with BC best practices.
• Participate in Agile (Scrum) ceremonies including sprint planning, backlog refinement, and UAT coordination.
• Prepare test cases, conduct SIT and lead User Acceptance Testing (UAT).
• Provide end-user training and post go-live support.
• Handle end-to-end implementation and support projects.
• Take ownership of client communication and coordinate with the development team for timely delivery.

Qualifications

• Knowledge of integrations with CRM systems, Power Pages, payment gateways, and bank integrations.
• Understanding of data migration processes from legacy systems to Business Central, including data mapping and validation.
• Exposure to migration projects from other ERP/accounting software.
• Basic knowledge of Power BI & Power Pages for reporting and dashboards.

Company Description

At Zensar, we’re “experience-led everything”. We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures. Whether for our clients, our people, or the world around us, this belief powers everything we do.

At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus.

Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.

We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.