[Hiring] Founding Forward Deployed Engineer @Pear VC

Role Description

You are a software engineer who works directly with our customers. You will be deployed inside practices, clinics, and hospitals in New York, understand how doctors and staff actually work, and build the integrations and product features that make Optexity work in their environment. Many of these systems have no APIs, so you will often be building the way in. You will own the customer’s technical outcome from first meeting to daily usage.

What you’ll do

• Deploy and set up Optexity inside practices and clinics, including systems with no APIs, using the integration infrastructure we’ve built and open-sourced.
• Sit with doctors and staff to understand their workflows and requirements, and turn them into working software.
• Build and improve data pipelines and integrations with EMRs and other clinical systems.
• Work with the core team on our search and chat system, and bring real customer feedback into the product.
• Debug and resolve customer issues quickly, and own them until they are fixed.
• Help drive customer success: onboarding, training, and increasing usage.
• Make general solutions from one-off customer problems, so each deployment makes the next one faster.
• Share what you learn with the founders to shape product direction.

Qualifications

• Bachelor’s in computer science or a related field.
• Strong in Python and comfortable with backend work, data, and APIs.
• Comfortable working directly with customers, including non-technical ones.
• Energized by open-ended problems and takes ownership without needing to be guided.
• Genuinely wants a startup over big tech, with speed and ambiguity as defaults, not exceptions.
• New Grads Welcome to apply.

Requirements

• Prior founder, founding engineer or solutions engineering experience (nice to have).
• Experience with browser or desktop automation, or reverse engineering systems with no APIs (nice to have).
• Built LLM-powered products before (nice to have).
• Familiarity with healthcare data, EMRs, or HIPAA (nice to have).
• Strong product taste (nice to have).
• Ambitions to start your own company someday, and we’ll support that path (nice to have).
• Preferred to be based in SF but remote also considered.

Benefits

• Direct, daily work with the founders, plus exposure to board and investor conversations.
• Real ownership of technical direction, with scope that grows as the company does.
• Full compute and data to do the work properly.
• Competitive salary and meaningful equity.