[Hiring] Forward Deployed Engineer @Giant Swarm

Role Description

We are looking for a Forward Deployed Engineer (m/f/d) to join us as the embedded technical expert who takes our customers from "interested in AI" to running real agentic workflows in production. This is a hands-on, code-shipping role, not an advisory one. You'll work directly inside a customer's environment - understanding their domain, their data, and the business outcomes that matter to them - and build the agentic use cases (using MCPs, skills, and our agent platform) that make those outcomes real.

You'll also bring a working understanding of Kubernetes, since our platform is built and operated on it, but that's the foundation you stand on, not the focus of the role.

Your job includes:

• Partnering directly with a customer as their embedded expert - not just advising, but designing, building, and shipping working agentic solutions in their environment.
• Getting up to speed on a new customer's domain quickly (e.g. smart manufacturing, financial services) and identifying the business outcomes AI/agentic workflows can realistically deliver for them.
• Designing and building proof-of-concepts and production-track agentic workflows using MCPs, skills, and our agent platform, tailored to that customer's data and systems.
• Acting as the customer-side expert on what our agent platform can do - translating platform capability into something their engineers can actually use and extend.
• Working closely with customer engineering teams - some devrel-style enablement, workshops, and pairing so they can own what you build after you move on.
• Feeding the patterns and gaps you find back to the product team, shaping what we build next.
• Supporting pre-sales conversations - helping scope what AI use cases would deliver value for a prospect, and building examples that help make the case for choosing Giant Swarm.

Qualifications

• Practical, hands-on experience in a customer-facing technical role (Solutions Architect, Forward Deployed Engineer, or similar).
• Real, hands-on experience building with agentic AI - MCPs, agent frameworks, tool-using LLMs, or similar. This is non-negotiable.
• Ability to get productive in an unfamiliar business domain fast, and turn what you learn into concrete technical solutions.
• At least a solid working understanding of Kubernetes and cloud-native operations.
• Clear and confident communication with both customer stakeholders and engineers.
• Experience with developer relations, workshops, or technical enablement is a strong plus, as is prior Solutions Architect experience.
• Comfortable with ambiguity - this is our first hire fully dedicated to agentic customer work, so a lot of the "how" is still being defined as you go.
• Able to comfortably align parts of your workday with Europe (UTC +/- 2 hours).

Requirements

• Practical, hands-on experience in a customer-facing technical role (Solutions Architect, Forward Deployed Engineer, or similar).
• Real, hands-on experience building with agentic AI - MCPs, agent frameworks, tool-using LLMs, or similar. This is non-negotiable.
• Ability to get productive in an unfamiliar business domain fast, and turn what you learn into concrete technical solutions.
• At least a solid working understanding of Kubernetes and cloud-native operations.
• Clear and confident communication with both customer stakeholders and engineers.
• Experience with developer relations, workshops, or technical enablement is a strong plus, as is prior Solutions Architect experience.
• Comfortable with ambiguity - this is our first hire fully dedicated to agentic customer work, so a lot of the "how" is still being defined as you go.
• Able to comfortably align parts of your workday with Europe (UTC +/- 2 hours).

Benefits

• Fully remote company with a formula-based salary calculator to determine starting salaries.
• Salary Range: €60,000 - €90,000.
• 32 hour workweek (or 4 day workweek, you decide!).
• Paid parental leave.
• Monthly perks that cover costs for working remotely.
• Bi-yearly personal development talks and a budget for training/certifications/coaching.
• Regular feedback talks and workshops.
• Twice a year company meetings and opportunities to attend conferences.

Company Description

Every new team member changes the team. We love to learn from each other and we are looking for people who know things we don’t. Becoming part of Giant Swarm means that, by extension, you also become part of the Cloud Native community. We actively contribute to upstream projects and our quarterly hackathons will give you space to work on out-of-the-box projects.

Continuous learning is important to us - we foster this through:

• Bi-yearly personal development talks.
• A budget for training/certifications/coaching.
• Regular feedback talks and workshops.

We aim to be fully transparent (finance, salaries) unless it hurts people and trust you, based on this to make the best decisions.

Important note: We are not hiring job descriptions. We hire humans. :) We welcome applications from everybody, regardless of ethnic or national origin, religion, gender identity, sexual orientation, or age.