[Hiring] Forward Deployed Engineer @WorkNomads

Role Description

Work directly with customers to understand business challenges, workflows, and technical requirements.

• Design, configure, and implement tailored solutions that address customer needs.
• Act as a trusted technical advisor throughout the customer lifecycle.
• Collaborate closely with Product, Engineering, Data, and Customer Success teams to translate customer feedback into product improvements.
• Build prototypes, integrations, workflows, and proof-of-concepts to demonstrate product capabilities.
• Support deployment, testing, troubleshooting, and optimization activities.
• Analyze customer data and business processes to identify opportunities for automation and efficiency.
• Drive successful project execution while balancing technical and business priorities.
• Provide technical training and guidance to customer teams when required.
• Travel and work onsite with customers as needed.

Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field.
• Strong software engineering background with hands-on development experience.
• Proficiency in at least one modern programming language such as Python, Java, JavaScript, Go, or C++.
• Experience working with APIs, integrations, databases, and cloud technologies.
• Strong problem-solving and analytical skills.
• Professional fluency in Mandarin Chinese and English.
• Willingness and ability to relocate to Shanghai for 3–6 months.
• Experience in customer-facing technical roles such as Solutions Engineer, Implementation Engineer, Technical Consultant, Solutions Architect, or Forward Deployed Engineer.
• Experience working with AI, machine learning, data platforms, or enterprise software solutions.
• Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.
• Experience building customer-specific integrations and workflows.
• Familiarity with SQL, data analysis, and automation tools.
• Previous experience working with international teams and clients.
• A passion for continuous learning & collaboration in a global setting.
• A team player mentality and believe no one should be left behind regardless of background.

Benefits

• Flexible work setup: work fully remotely from any country in the EU on a freelance/B2B contract, or join our Sofia, Bulgaria office under a local employment contract that offers a comprehensive social welfare package.
• Autonomy: an environment where your technical vision matters, and you own your work-life balance.
• Growth: a personalized career development program to fuel your journey; learn from experts, expand your craft, and work across industries.
• Global vibe: an international, dynamic, remote-first workplace.
• Connectivity Support: home office allowance.
• Total Rewards: paid time off and competitive remuneration.
• Community: team get-togethers and networking events are in our DNA!
• Seamless Living: need a base? Digitally check into a spacious room at our WN LAB Hotel, Bulgaria’s biggest and coolest 4★ co-living hotel. No deposit, with special discounted rates for single apartments starting from 660 EUR/month (utilities & cleaning included!).
• Be part of something beyond work: culture, values, impact.

How to Apply / What Happens Next

• Send us your CV by hitting the “Apply” button.
• You will hear from one of our Global Talent Connectors within 5 business days with the next steps.
• Meet us on MS Teams and tell us what excites you.
• Next stage could be a test or a task - we want to see what you DO (not just what you say).
• Along this journey and depending on the role you are applying for, prepare to meet either our Chief Talent Gaucho, your future leader or our Head Honcho!