Forward Deployed Engineer @Sur
Software Development
Salary $4,000 - $6,000..
Remote Location
Job Type full-time
Posted 2d ago

[Hiring] Forward Deployed Engineer @Sur

2d ago - Sur is hiring a remote Forward Deployed Engineer. πŸ’Έ Salary: $4,000 - $6,000 usd/month πŸ“Location: Worldwide

Role Description

As the Forward Deployed Engineer you will be serving as a key technical contributor at the intersection of engineering and customer success. In this role, you’ll translate complex technical requirements into high-performing solutions that drive measurable results for ecommerce clients, working closely with merchant teams to integrate, optimize, and troubleshoot across diverse web platforms. This position is highly hands-on and involves managing the technical lifecycle from onboarding through optimization.

  • Focus on debugging JavaScript, writing and refining transform scripts, configuring caching rules, and diagnosing complex CDN behaviors across Shopify, Salesforce Commerce Cloud (SFCC), and other custom storefront environments.
  • Ensure efficient site performance and stability while supporting continuous improvement across client deployments.
  • Develop, review, and debug code running at the edge to optimize caching, localization, and device performance.
  • Monitor client implementations to identify and resolve technical anomalies rapidly.
  • Use browser DevTools, diagnostic tools, and internal APIs to analyze and correct latency or personalization challenges in real-time production environments.
  • Serve as the primary technical contact for assigned merchant accounts, ensuring smooth communication and resolution of any engineering issues.
  • Create documentation, tools, and processes that make onboarding and technical support more efficient.
  • Provide insights to the product team based on field experience to guide feature enhancements and roadmap decisions.

Qualifications

  • 2–5 years of hands-on experience in a technical or customer-facing engineering role (such as solutions engineering, forward deployed engineering, or full stack development).
  • Strong proficiency in JavaScript and familiarity with browser-based debugging.
  • Working knowledge of web fundamentals including HTTP, caching headers, CDNs, DNS, and rendering performance.
  • Experience with Shopify (Liquid, Hydrogen, or headless builds) preferred; SFCC or other enterprise commerce platforms are a plus.
  • Ability to manage issues in live production environments with composure and clear problem-solving methodology.
  • Effective communication skills suited for both technical and non-technical audiences.

Requirements

  • Experience with edge computing platforms such as Cloudflare Workers or similar.
  • Understanding of web experimentation and A/B testing frameworks.
  • Familiarity with ecommerce optimization metrics such as Core Web Vitals, LCP, and TTFB.
  • Collaborative experience working within GitHub-managed engineering workflows.

Benefits

  • $4,000 - $6,000 USD/month
  • PTO
  • Fully remote work environment
Before You Apply
️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Forward Deployed Engineer @Sur
Software Development
Salary $4,000 - $6,000..
Remote Location
Job Type full-time
Posted 2d ago
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️
worldwide Be aware of the location restriction for this remote position: Worldwide
β€Ό Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Apply for this position
Did not apply βœ“
Applied βœ“
Sent Follow-Up βœ“
Interview Scheduled βœ“
Interview Completed βœ“
Offer Accepted βœ“
Offer Declined βœ“
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