[Hiring] Dynamics 365 Sales Functional Technical Lead @The White Team

Role Description

The Whiteam Consulting is looking for a Dynamics 365 Sales Functional-Technical Lead who will own the design, configuration, governance, and continuous evolution of the LMS solution built on Microsoft Dynamics 365 Sales and Dataverse. Acting as the primary functional and technical authority, this role is responsible for:

• Defining the Account and Client data model
• Lead and opportunity lifecycle management
• Pipeline governance, scoring and routing mechanisms
• Activity management and customer interaction history

The role combines strong business process knowledge with technical expertise to deliver scalable, user-centric, and compliant CRM solutions.

Qualifications

• Microsoft Certified: Dynamics 365 Sales Functional Consultant Associate
• Microsoft Certified: Power Platform Functional Consultant Associate (nice to have)
• Microsoft Certified: Power Platform Solution Architect Expert (nice to have)
• Experience leading enterprise CRM transformation initiatives

Requirements

• Strong expertise in Microsoft Dynamics 365 Sales configuration, customization and administration
• Deep understanding of Dataverse architecture, data modeling and security
• Experience in lead, opportunity and account management processes
• Strong knowledge of data governance, data quality and deduplication strategies
• Experience with Power Automate, business rules and business process flows
• Strong understanding of CRM best practices and sales lifecycle management
• Experience with global CRM implementations
• Strong stakeholder management and communication skills

Benefits

• Covered by the Consulting and Market Research Collective Agreement
• 23 vacation days per year
• 14-payment salary scheme: 12 monthly payments plus 2 additional payments (June and December)
• Flexible compensation package including childcare vouchers and private medical and dental insurance