[Hiring] Director, SAP Software Engineering, Sales and Distribution @Builders FirstSource

Role Description

The Director, IT – Software Engineering is accountable for the strategy, delivery, and operational health of Builders FirstSource’s Commercial Operations application portfolio. This includes SAP Order to Cash, Retail, Pricing, Rebates, Commissions systems and customer facing digital platforms.

This role partners closely with Commercial, Finance, Supply Chain, Retail, and Digital leadership to ensure technology solutions enable business strategy, improve customer experience, and scale with future growth. As a senior IT leader, this role sets direction for architecture, integration, delivery standards, and team performance.

Essential Duties and Responsibilities

• Owns the Commercial Operations application portfolio, including SAP SD / OTC, Pricing, Rebates, Commissions, Retail, and Pricing platforms.
• Develops and maintains the multi‑year Commercial Applications roadmap aligned to BFS and Digital business strategies.
• Leads other leaders of teams, working on large features from technical design through completion, ensuring ability to deliver complex or multi-year projects.
• Actively participates in the definition and implementation of the enterprise-wide IT and software development strategy, leading subcomponents through design and implementation.
• Leads and provides strategic guidance for large and/or complex projects from requirements to completion.
• Manages product and/or system level tradeoffs and design decisions to drive quality and consistency; updates team priorities as appropriate.
• Serves as a trusted technology partner to Commercial, Marketing, Retail, and Digital leaders.
• Ensures efficient, reliable integrations using middleware platforms (e.g., MuleSoft) and cloud services (preferably Azure).
• Collaborates with Enterprise Architecture and peer IT leaders to ensure solutions are cohesive and not siloed.
• Deeply understands BFS customer and stakeholder needs and prioritizes usability and customer experience.
• Develops plans to improve service delivery outcomes; provides guidance and expertise on the steps required to close gaps and ensure results are achieved.
• Develops strong strategic partnership with mid to senior level business and client stakeholders.
• Guides the balance of the technical investment and the adoption/reuse of the existing systems and tooling within group; elevates tradeoffs and gains.
• Contributes to and maintains processes and standards (e.g., for design reviews, security, and testing).
• Evaluates and resolves technical feasibility, design and security optimization, production issues and ensures technical quality throughout the development process.
• Identifies and establishes best practices for software engineering and development methodologies and tools.
• Leads the coordination with vendors and other third-party resources and works to resolve any escalated issues regarding quality standards.
• Works multi-functionally to define, drive, and deliver key projects in timely manner.

Qualifications

• Bachelor's degree from an accredited college/university in Business, Engineering, or Information Technology.
• 12+ years relevant work experience or an equivalent combination of education and experience.
• Strong background in SAP SD / OTC, Pricing, Rebates, and related commercial platforms.
• Experience supporting customer‑facing commercial and retail technologies.

Requirements

• Supervises assigned team members (in-person and remote); talent selection and training.
• Planning, assigning, and directing work; performance management, including conducting performance reviews.
• Recognizing team members; addressing and resolving concerns timely, escalating for help when necessary.

Benefits

• Medical, dental, vision, and disability insurance plans.
• 401(k) retirement savings plan.
• PTO (including paid sick time).
• 8 paid holidays per year (for salaried and hourly team members).

Company Description

Builders FirstSource is America’s largest supplier of building materials, value-added components and building services to the professional market. We are committed to creating a diverse and inclusive workplace that welcomes candidates from all backgrounds and experience levels.