[Hiring] Digital Solutions Engineer @Vyn

Role Description

At Vyn, we're reimagining how work gets done in the deskless world. Our platform enriches expertly-curated short videos — captured before, during, and after work — with AI-powered automated workflows. We own the world's largest dataset of this kind, enabling field users and customers to make smarter, more efficient decisions about their assets and operations.

This is a fabulous opportunity in a sustainable innovation driven and fast-growing SaaS solutions company supporting the digital ecosystem with some of the well-known brands in the world of telecommunication, utilities and power companies. Vyntelligence is looking for an undergraduate student for a year in industry placement.

This role will be involved in end to end aspects of the solution journey:

• Understanding customer outcomes
• Building solutions
• Conducting data analysis to draw insights
• Providing inputs to the product management and engineering functions to help with the Vyntelligence product evolution and road map

What you'll do:

• Alignment with customers objectives and key success criteria and fulfillment of agreed customer outcomes
• Build customer end to end digital transformation journey including data flows, dashboards & storyboards
• Serve as the first line contact to resolve customer issues. Answer support tickets in timely fashion
• Work closely with Customer success leads to all aspects of customer management
• Build and configure product based on the customer workflow

Qualifications

• Pursuing Undergraduate degree in the UK with placement year requirements
• Good communication, interpersonal skills and attention to detail
• Team-player always willing to listen, collaborate and learn
• Flexible and able to operate effectively within ambiguity, uncertainty and change
• Have basic skills in HTML, CSS and JavaScript
• Have, or willing to learn, basic technical skills in CSS and connect to APIs (SOAP / REST)
• Knowledge of AWS QuickSight will be an added advantage

Company Description

We are an equal opportunity employer committed to creating a workplace where everyone feels empowered to bring their full, authentic selves to work. We celebrate diversity in all forms and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, religion, national origin, ancestry, gender, gender identity or expression, sexual orientation, age, disability, genetic information, veteran status, or any other protected characteristic. If you need accommodations at any point in the hiring process, we’re here to support you.