[Hiring] Corporate Solution Architect @Redis

Role Description

Partner with Account Executives (AEs) to qualify opportunities, align on strategy/define technical win plans for customers.

• Build cloud-native architectures AWS [compute, non/relational storage, networking services (EC2, Lambda, API Gateway, S3, VPC, RDS, DynamoDB).
• Design/deploy distributed systems for real-time applications, analytics, event-driven processing (AWS Elasticache, ECS, Amazon Kinesis, SQS, SNS).
• Develop/optimize Machine Learning (ML)/AI pipelines (Amazon SageMaker/Bedrock, Vector Database (Redis, Kendra, Pinecone) for feature storage, vector embeddings, real-time inference).
• Conduct discovery sessions with customer stakeholders to understand business objectives, technical environments, pain points.
• Design/present Redis Enterprise architectures.
• Showcase how Redis meets scalability, performance, high-availability requirements.
• Deliver product demonstrations/Proofs of Concept (POCs) to validate Redis’ solutions technically/commercially.
• Act as customers’ trusted advisor, guide them through architecture design, migration planning, best practices adoption.
• Translate customer requirements into detailed solution designs, sizing calculations, deployment models (cloud, hybrid, on-premises).
• Collaborate with Professional Services/Technical Account Managers (TAMs) to ensure post-sale delivery readiness.
• Develop reusable technical assets (presentations, demos, reference architectures, internal playbooks) to accelerate sales cycles.
• Stay current with Redis’ product roadmap/ new feature capabilities to align customer solutions with latest offerings.
• Coordinate with Consulting Managers/Engagement Managers to assess service feasibility/create implementation proposals.
• Participate in “High-5” post-sale handoffs with Customer Success/Professional Services teams.
• Support account expansion initiatives by identifying upsell/cross-sell opportunities within existing customers.
• Provide field feedback to product/engineering teams to influence roadmap priorities based on customers’ requirements; contribute to sales forecasting/pipeline reviews.
• Ensure technical readiness aligns with sales objectives, and mentor junior Solution Architects by sharing best practices in discovery, demo storytelling, objection handling.

This is a telecommuting position with remote benefit from various unanticipated locations throughout the U.S.

Qualifications

• Bachelor’s degree or foreign equivalent in Computer Science, Software Engineering, or Computer Engineering plus 2 years experience.
• Experience to include building cloud-native architectures AWS [compute, non/relational storage, networking services (EC2, Lambda, API Gateway, S3, VPC, RDS, DynamoDB).
• Designing/deploying distributed systems for real-time applications, analytics, event-driven processing (AWS Elasticache, ECS, Amazon Kinesis, SQS, SNS), and developing/optimizing ML/AI pipelines (Amazon SageMaker/Bedrock, Vector Database (Redis, Kendra, Pinecone) for feature storage, vector embeddings, real-time inference.

Company Description

As a global company, we value a culture of curiosity, diversity of thought, and innovation from our employees, customers, and partners. Redis is committed to a diverse and inclusive work environment where all employees’ differences are celebrated and supported, and everyone feels safe to bring their authentic selves to work. Redis is dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, marital status, disability, gender identity, gender expression, Veteran status, or any other classification protected by federal, state, or local law. We strive to create a workplace where every voice is heard, and every idea is respected.

Redis is committed to working with and providing access and reasonable accommodation to applicants with mental and/or physical disabilities. If you think you may require accommodations for any part of the recruitment process, please send a request to [email protected]. All requests for accommodations are treated discreetly and confidentially, as practical and permitted by law.

Any offer of employment at Redis is contingent upon the successful completion of a background check, consistent with applicable laws. Redis reserves the right to retain data longer than stated in the privacy policy in order to evaluate candidates.