[Hiring] Automation Engineer @Jonas Software

Role Description

The Automation Engineer will play a critical role in advancing CORA Loyalty’s global quality engineering and software delivery capabilities through scalable test automation, intelligent tooling, and AI-enabled quality practices. This role is responsible for designing, developing, and maintaining automated testing frameworks and supporting continuous quality initiatives across enterprise SaaS platforms used by global clients and distributed delivery teams.

The Automation Engineer will work closely with Software Engineering, Product, DevOps, and Quality Engineering teams across multiple regions to improve release quality, increase automation coverage, and accelerate delivery velocity. This role requires a strong engineering mindset, hands-on automation expertise, and a passion for leveraging AI and modern technologies to improve software quality, operational efficiency, and engineering productivity within a global delivery environment.

The ideal candidate combines technical depth in test automation with curiosity and innovation in emerging AI-assisted testing approaches, including intelligent test generation, predictive defect analysis, and automation optimization. This individual thrives in collaborative, globally distributed engineering organizations and contributes to a culture of continuous improvement, accountability, and technical excellence.

Key Responsibilities

• Design, develop, and maintain scalable automated test frameworks for web, API, integration, regression, and end-to-end testing.
• Build reliable and reusable automation assets that improve testing efficiency and product quality across enterprise platforms.
• Collaborate with globally distributed development teams to embed automated testing throughout the software development lifecycle.
• Develop and execute automated test suites within CI/CD pipelines to support continuous integration and deployment practices.
• Identify automation opportunities to reduce manual testing effort and improve release speed, consistency, and quality.
• Participate in test planning, defect analysis, root cause investigations, and release validation activities.
• Support exploratory and manual testing efforts where automation is not practical or sufficient.
• Contribute to consistent quality engineering standards and practices across global teams and delivery regions.
• Leverage AI-assisted testing tools and technologies to improve test creation, execution, maintenance, and defect detection.
• Explore and implement intelligent automation approaches including self-healing test scripts, predictive analytics, and AI-generated test scenarios.
• Contribute to the evolution of AI-enabled quality engineering practices across the organization.
• Evaluate emerging QA and AI technologies to improve engineering productivity, automation scalability, and release confidence.
• Collaborate with engineering leadership to drive innovation in testing methodologies and quality automation.
• Support adoption of AI-assisted engineering practices and intelligent quality tooling across distributed engineering teams.
• Monitor and maintain automated test execution reliability and reporting accuracy across multiple applications and environments.
• Contribute to quality metrics and reporting including automation coverage, defect trends, release readiness indicators, and operational insights.
• Continuously improve automation frameworks, coding standards, and testing processes to support scalable global delivery.
• Support quality gates and release governance processes to ensure high-quality software delivery.
• Partner with DevOps and platform engineering teams to optimize testing infrastructure, environments, and deployment pipelines.
• Contribute to operational readiness and continuous improvement initiatives supporting enterprise-scale SaaS platforms.
• Work closely with Software Engineers, Product Managers, Business Analysts, and Delivery teams across multiple regions to understand requirements and quality expectations.
• Participate actively in agile ceremonies including sprint planning, standups, retrospectives, and backlog refinement.
• Share knowledge and contribute to the continuous improvement of engineering and quality practices across global teams.
• Mentor junior team members on automation frameworks, tools, AI-assisted testing approaches, and quality engineering best practices.
• Foster collaboration, accountability, and innovation within a globally distributed engineering organization.

Qualifications

• 3+ years of experience in test automation, software engineering in test, or quality engineering roles.
• Strong hands-on experience with modern test automation frameworks and tools such as Playwright, Selenium, Cypress, Nightwatch, Postman/Newman, Appium, JMeter or k6 for performance testing.
• Experience developing automation frameworks for UI, API, integration, regression, and end-to-end testing.
• Proficiency in programming or scripting languages such as JavaScript/TypeScript, Python, or C#.
• Experience with CI/CD tools and DevOps practices including GitHub Actions, Azure DevOps, Jenkins, or GitLab CI/CD.
• Familiarity with source control systems such as Git and modern branching/release strategies.
• Experience working in agile software development environments and globally distributed engineering teams.
• Understanding of cloud-native applications, APIs, microservices, and distributed systems architectures.
• Exposure to AI-assisted testing tools and intelligent automation capabilities including AI-generated test case creation, self-healing automation frameworks, intelligent defect analysis, predictive testing and risk-based testing approaches.
• Familiarity with AI-assisted developer and QA tools such as Claude, GitHub Copilot, ChatGPT, or other AI-enabled engineering productivity platforms is highly desirable.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication, collaboration, and stakeholder management abilities.
• Ability to work effectively within fast-paced, globally distributed delivery organizations.

Company Description

Jonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.

Jonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.

Jonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.

Headquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.