[Hiring] Atlassian Solutions Architect @Cprime

Role Description

The Cprime Solutions Architect - Atlassian works at the intersection of customers, sales, and delivery to shape high-quality Atlassian solutions and ensure they can be delivered successfully.

• Understand customer business and technical requirements.
• Translate those requirements into solution architectures and implementation approaches.
• Produce credible solution estimates with clear assumptions, dependencies, and scope boundaries.
• Play a key role throughout the pre-sales lifecycle, including:
  • Customer discovery
  • Solution workshops
  • Demonstrations and proof of concepts
  • RFP responses
  • Estimation and Statements of Work
• Lead technical discovery with customers, understanding business objectives, current-state architecture, requirements, constraints, and dependencies.
• Support sales opportunities through customer workshops, demonstrations, proof of concepts, RFP/RFI responses, and Statements of Work.
• Build credibility and trusted relationships with customer stakeholders.
• Maintain strong, current knowledge of Atlassian products and platform capabilities.
• Provide technical leadership across solutions involving Jira, Jira Service Management, Confluence, and the wider Atlassian platform.
• Advise customers on architecture, configuration, integration, migration, security, governance, and operating model considerations.
• Help shape opportunities for follow-on work where there is clear customer value.

Qualifications

• Significant experience designing and delivering Atlassian solutions in complex customer environments.
• Strong current knowledge of Jira, Jira Service Management, Confluence, and the broader Atlassian platform and ecosystem.
• Demonstrable experience conducting customer discovery and translating business and technical requirements into solution approaches.
• Experience estimating professional services engagements and defining assumptions, dependencies, exclusions, and scope boundaries.
• Strong understanding of fixed-price delivery risk and the judgment required to create commercially credible estimates.
• Experience supporting pre-sales activity including solution workshops, demonstrations, proof of concepts, RFP/RFI responses, and Statements of Work.
• Strong client-facing communication skills, with the ability to build credibility with both technical and senior business stakeholders.
• Ability to communicate complex technical decisions in terms of customer outcomes, trade-offs, and implementation implications.
• Practical understanding of Atlassian implementation challenges.
• Ability to work closely with sales, delivery, and engineering teams.
• Ability to operate independently across multiple opportunities while maintaining high standards of documentation.
• Confidence to challenge assumptions, requirements, and proposed scope where necessary.

Requirements

• Ability to become a trusted long-term technical partner to the Atlassian Growth team.
• Ability to shape solutions that can be successfully delivered across distributed teams.

Benefits

• Opportunities for personal development.
• Flexibility to work and collaborate.
• Engagement with clients for true lifetime value.