[Hiring] Associate Software Engineer @COFENSE

Role Description

Reporting to the Manager, Product Development, the Associate Software Engineer will be responsible for supporting the implementation and maintenance of our products. This role will work as part of a cross-functional team to expand and maintain the features and functionality of our applications, including new AI-powered product features, while maintaining a commitment to quality.

• Apply knowledge and experience to create quality code to implement product features.
• Implement new features and bug fixes using code that emphasizes clarity, robustness, and maintainability.
• Contribute to the design, implementation, and testing of AI-powered product features, including integrating large language models (LLMs) and other AI services into our applications.
• Use AI-assisted development tools (e.g., coding assistants and agents) to accelerate day-to-day work, while remaining accountable for reviewing and validating AI-generated code for correctness, security, and maintainability.
• Share regularly with others through pairing and code reviews.
• Support team planning efforts assessing technical feasibility of new product features.
• Provide technical guidance remotely to customers deploying and operating Cofense’s solutions.
• Document and address client specific needs that arise due to variability in computing environments.
• Develop Level 1 and Level 2 support reference documentation for Cofense’s Customer support staff.
• Other duties as assigned.

Qualifications

• Able to comfortably work with the full web stack (PHP, HTML, CSS, JS) as well as Java.
• Knowledgeable of best practices, but open to introducing reasonable technical debt when necessary, to meet business needs.
• Able to write code that is intentional and readable, and not obscure.
• Stay on top of current software, security, and AI news and developments.
• Comfortable using AI-assisted development tools, with sound judgment about when and how to rely on their output.
• Working understanding of how AI/LLM-based features are built into applications (e.g., calling model APIs, prompt design, handling non-deterministic output, and evaluating results) desired.
• Aware of the security, privacy, and data-handling considerations involved in using AI tools and building AI features.
• A self-starter who is willing to take a task from gathering requirements to completion.
• Able to work effectively and be pragmatic as part of both collocated and remote teams in a dynamic business environment.
• Able to communicate effectively.
• Eager to learn and apply new knowledge quickly.
• Detail-oriented.
• Available to work off-hours occasionally.
• Able to travel occasionally for team meetings and events.
• Basic image creation and manipulation skills desired.
• Strong network communication troubleshooting experience.

Requirements

• Bachelor’s degree preferred.
• Professional experience in software development/engineering (3+ years preferred).
• Recent production experience (post school) developing or supporting applications preferred.
• Experience in more than one programming language preferred.
• Experience building or integrating AI/ML or LLM-based features into applications preferred.
• Experience using AI coding assistants or agents in a professional development workflow preferred.
• Customer support experience (retail, help desk, consulting, etc.) preferred.
• Professional experience with server configuration and deploying applications preferred.
• Experience troubleshooting solutions deployed in enterprise networks.

Company Description