[Hiring] Associate Forward Deployed Engineer @Medable

Role Description

Implement low-complexity study configurations and author low-complexity agents, translating defined specifications and customer protocols into working solutions.

• Implement study configurations based on customer protocols, translating the protocol and schedule of assessments into a working Medable study (eCOA, ePRO, eConsent, visit schedules, and forms).
• Author, configure, and optimize agents in Agent Studio that help Medable's own delivery and Global Services teams work faster, applying human-in-the-loop safeguards and core agentic patterns such as reasoning loops and tool use.
• Build test scenarios and execute technical and quality assurance checks, troubleshooting and resolving defects prior to sign-off.
• Support project plans by tracking timelines, deliverables, and technical milestones.
• Track project financials for assigned work, including timecards and hours, and flag variances.
• Manage personal workload across concurrent assignments to meet delivery dates.
• Prepare status updates for internal teams and customers, and escalate risks to senior FDEs in a timely manner.
• Contribute to knowledge transfer sessions and prepare training and guidance materials.
• Other duties as assigned.

Qualifications

• Recent graduate, or up to 2 years of hands-on experience in platform configuration, technical implementation, or a related technical delivery role (internships included), or a combination of education and experience.
• Foundational exposure to agentic AI or agent systems (autonomous agents, reasoning loops, tool use, LLMs), with a strong drive to build technical depth quickly.
• Some familiarity with configuring software or authoring in low-code or platform tooling.
• Familiarity with clinical trials or eClinical systems (eCOA, ePRO, eConsent) is a plus but not required.

Requirements

• Aptitude for authoring agents and configuring software in platform and low-code tooling, with familiarity with developer-adjacent tools (Git, Confluence, Postman, command line or terminal).
• Foundational understanding of agentic AI concepts (LLMs, agents, prompts, reasoning loops, human-in-the-loop).
• Basic understanding of the software development lifecycle and how platforms integrate with external systems.
• Strong technical problem-solving instincts and rapid learning of new platforms and tools.
• Strong organization and attention to detail across multiple concurrent tasks.
• Clear written and verbal communication, including basic technical communication.
• Proficiency with productivity tools (Microsoft Office, Google Workspace); team-oriented mindset.

Education, Certifications, Licenses

• Bachelor's degree required (Computer Science, Engineering, Data Science, Health Informatics, or a related technical field preferred).
• Coursework or projects in AI, data, or software configuration is a plus. Project management certifications are not required.

Travel Requirements

• Minimal travel required (up to approximately 10%). Remote-first, with occasional customer sessions, meetings, or events as needed.

Benefits

• Flexible Work: Remote from the start, we believe in a flexible employee experience.
• Compensation: Competitive base salaries, annual performance-based bonus, stock options for employees, aligning personal achievements to Medable's success.
• Health and Wellness: Health and insurance coverage, wellness program (Mental, Physical and Financial).
• Recognition: Peer-to-peer recognition program, celebrating achievements and milestones.
• Community Involvement: Volunteer time off to support causes you care about.