[Hiring] Application Engineer - GTMT Operations & Support @DoorDash Canada

Role Description

We're looking for Application Engineers to join our Go-To-Market Technology (GTMT) Operations & Support team, where you’ll maintain business-critical systems and deliver world-class support to our stakeholders. While you'll work with our existing CRM ecosystem, your impact will extend far beyond – you’ll also support our custom solutions using DoorDash's proprietary infrastructure to solve complex business problems. In short, we’re looking for someone that can flex building/maintaining in Salesforce and outside of it.

• Maintain business-critical applications to be used by internal teams for attracting, selling to and onboarding our merchants.
• Manage and improve our user provisioning processes to optimize accuracy, speed, and cost-efficiency.
• Manage regular release updates, security improvements, and technical health enhancements to keep our systems reliable and secure.
• Analyze trends and deliver continuous improvement to our business processes, architecture, and tech stack to ensure reliability and scalability.
• Drive technical decisions that balance business needs, technical excellence, and long-term maintainability.
• Collaborate with product managers, designers, and stakeholders to deliver high-impact solutions to keep the business running smoothly.

Qualifications

• 5+ years of experience building or supporting enterprise applications, with expertise in both Salesforce and custom development using modern frameworks, preferably in a production support capacity.
• Excitement about solving problems for our stakeholders.
• Passion about writing clean, testable code and building scalable systems.
• Proficiency in common programming languages such as Kotlin, Go, or Python.
• Strong understanding of service-oriented architecture, designing and implementing RESTful/gRPC APIs, and modern web stacks (HTTP, REST).
• A keen sense of when to leverage commoditized platforms vs. building custom solutions.

Requirements

• Experience with event-driven architectures and messaging systems.
• Knowledge of CI/CD practices and infrastructure as code.
• Background in B2B and B2C Go-To-Market environments and technology (e.g. CPQ, CLM, CTI/telephony, cadencing).
• Experience with frontend technologies like JavaScript, HTML5, CSS3, and React.
• Understanding of distributed systems and microservices architecture.
• Ability to analyze and improve system efficiency and stability, working with SQL/NoSQL databases (Postgres, Redis, Elasticsearch, RabbitMQ).

Benefits

• Comprehensive benefits package for all regular employees, including paid time off, paid parental leave, wellness benefit, and several paid holidays.
• Medical, dental, and vision benefits for full-time employees.
• Disability and basic life insurance.
• RRSP including an employer match.
• Mental health program.