[Hiring] Amazon Connect engineer @VTekis Consulting LLP

Role Description

We are seeking a skilled professional with expertise in AWS services and voice & contact center technologies. The ideal candidate will have a strong background in development and DevOps practices.

Qualifications

• AWS Services
• Amazon Connect
• Amazon Pinpoint
• AWS Lambda
• Amazon DynamoDB
• Amazon API Gateway
• Amazon SQS
• Amazon SNS
• Amazon EventBridge
• AWS IAM
• Amazon CloudWatch
• AWS Secrets Manager
• AWS Step Functions (preferred)
• AWS CloudFormation, AWS CDK, or Terraform
• Voice & Contact Center
• Amazon Connect Contact Flows
• IVR/VRU design and implementation
• Inbound and outbound voice call workflows
• Contact routing and call flow orchestration
• Voice application troubleshooting
• Programming
• Python and/or Node.js
• RESTful API development
• JSON
• AWS SDK
• Development & DevOps
• Git
• CI/CD pipelines
• Infrastructure as Code (IaC)
• Experience using AI-assisted development tools such as Devin AI

Company Description

We provide Recruitment and Staffing services to many industries and domains through our innovative and customized solutions and passionate commitment to research. Our ability to understand hiring strategies, availability of talent, and compensation benchmarking makes us a proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. Our team consists of highly trained business professionals with a strong understanding of client needs. We collaborate closely with leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of industry trends and technologies.