[Hiring] ACGR Architect @Conch Technologies

Role Description

Seeking an experienced ACGR Architect with deep expertise in AWS and Amazon Connect to lead the design and implementation of Amazon Connect Global Resiliency (ACGR) solutions. The ideal candidate will have a strong background in building highly available, resilient contact center architectures, preferably within the financial domain.

Qualifications

• AWS Architecture (Advanced)
• Amazon Connect
• Amazon Connect Global Resiliency (ACGR)
• Cloud Architecture & Design
• High Availability & Disaster Recovery
• Contact Center Solutions

Requirements

• Strong experience as an AWS Architect
• Hands-on experience with Amazon Connect
• Proven experience implementing ACGR solutions
• Experience in financial domain (preferred)
• Strong communication and leadership skills

Responsibilities

• Design and implement Amazon Connect Global Resiliency (ACGR) solutions
• Architect scalable, highly available AWS-based contact center systems
• Lead end-to-end architecture and deployment strategies
• Ensure resilience, failover, and disaster recovery capabilities
• Collaborate with stakeholders and technical teams
• Provide architectural guidance and best practices

Company Description