[Hiring] Technical Services Engineer @Sharetec
Mar 11, 2025 - Sharetec is hiring a remote Technical Services Engineer. 💸 Salary: $90,000 - $110,000 per year. 📍Location: USA.
Role Description
Sharetec is looking for a Technical Services Engineer to join our team! As a Technical Services Engineer, you will play a critical role in software deployment, implementation, and customization of Sharetec’s core banking solutions.
- Programming, scripting, and system configurations
- Working closely with customers to ensure seamless system conversions and integrations
- Blend of technical expertise, problem-solving ability, and customer-facing communication skills
This is a full-time, exempt, hybrid-remote position that can be located at one of our office sites in Ft. Wayne, IN or Waco, TX. For the right candidate, fully remote work is also an option. This role involves an expected travel commitment of less than 20%. The starting salary for this position is $90,000-$110,000.
Who will love this job:
- Someone who enjoys programming, scripting, and technical problem-solving.
- Someone who excels in a high-impact, customer-facing environment, ensuring smooth and reliable financial software operations.
- Someone who is detail-oriented and enjoys configuring, testing, and deploying systems with accuracy.
- Someone who can translate technical concepts into clear, actionable steps for customers and internal teams.
- Someone who takes pride in delivering high-quality, efficient solutions that improve banking operations.
- Someone who excels in a fast-paced, high-energy, sometimes high-stress environment ensuring smooth and reliable financial software operations.
Qualifications
- 3+ years of experience in a technical, programming, or system implementation role.
- Strong scripting experience in .CSV and Linux scripts; familiarity with Progress database is a plus.
- Experience with system deployments, configurations, and troubleshooting in a customer-facing environment.
- Strong analytical skills and ability to solve technical problems efficiently.
- Excellent communication and documentation skills to clearly outline issues and solutions.
- Ability to adapt quickly to new technologies and processes in a fast-paced environment.
- Experience in financial services, fintech, or credit union operations is a plus.
Requirements
- Develop, modify, and maintain .CSV and Linux scripts to support system configurations and integrations.
- Write and execute custom scripts and automation tools for customer deployments.
- Troubleshoot and resolve software deployment issues, ensuring high system reliability.
- Assist in standardizing implementation and configuration processes to improve efficiency.
- Support system conversions, enhancements, and software upgrades from start to finish.
- Work directly with customers to gather requirements, configure systems, and ensure successful deployments.
- Provide technical documentation and training to customers on new system functionality.
- Ensure customer project timelines are met, tracking progress and risks proactively.
- Investigate and resolve technical issues, collaborating with internal teams to escalate as needed.
- Maintain detailed project documentation in Salesforce to track system updates, issues, and resolutions.
- Identify recurring system challenges and contribute to process improvements to reduce future issues.
- Support post-implementation system monitoring and troubleshooting for up to 30 days post-go-live.
Benefits
- Competitive salaries
- Medical, dental, vision, life, and disability coverage
- Generous Paid Time Off (PTO)
- Paid holidays (including your birthday off!)
- $1,000 employee referral program
- 401(k) with company matching
- Virtual events like mixology classes, escape rooms, and trivia nights
- Quarterly all-hands meetings
Company Description
Acquired by Evergreen Services group in late 2020, Sharetec is now marching towards rapid growth and expansion into new markets. We are a team of highly focused and dedicated individuals who stop at nothing to achieve success no matter how great or small the challenge.
At Sharetec, we believe in taking care of our people—both professionally and personally.
Sharetec is an equal opportunity employer.
REMOTE CANDIDATES: This position is open to candidates residing in the following states: Alabama, Arizona, Colorado, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nevada, New Hampshire, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, and Wisconsin.
We cannot consider candidates who reside in other states at this time.
Salary Description
$90,000 - $110,000 per year
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
$90,000 - $110,000 per year
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 11, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
