[Hiring] Support Technician @Fullsteam Personnel, LLC
Mar 28, 2025 - Fullsteam Personnel, LLC is hiring a remote Support Technician. 💸 Salary: unspecified. 📍Location: USA.
Role Description
We are seeking a Junior Developer / Support Technician to join our team and assist with both technical support and software development. This role involves providing first-level support for client computers and our software platform, troubleshooting technical issues, and ensuring a smooth user experience. In addition, you will contribute to the development and maintenance of our software, written in C#, by working on new features and resolving bugs. This position is ideal for someone looking to grow their technical skills while gaining hands-on experience in both software development and IT support.
- Provide first-level technical support to users, diagnosing and resolving issues related to client computers and software.
- Investigate, troubleshoot, and escalate software bugs and technical problems as needed.
- Develop and implement new features within the C# software platform.
- Collaborate with the development team to improve software performance and usability.
- Document technical issues, solutions, and development changes.
Qualifications
- Experience with C# and .NET development, either through schooling or work experience.
- Experience with SQL or SQL-like languages.
- Experience with networking and the Windows operating system.
- Ability to work and communicate effectively with clients.
Requirements
- Proficiency in C# development, with an understanding of object-oriented programming principles.
- Strong problem-solving abilities, particularly in diagnosing technical support issues.
- Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users.
Company Description
Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries.
- Founded in 2018 by a core group of talented payments and software experts.
- Headquartered in Auburn, AL.
- Rapidly growing, dynamic, and exciting private equity-backed software and payments company.
- Integrates modern and scalable payments technology with vertical software to create industry-specific features and end-to-end business management systems.
Similar Remote Jobs
More jobs at Fullsteam Personnel, LLC
-
Mar 29, 2025
-
Marketing unspecified USAMar 28, 2025
-
Customer Service unspecified USAMar 28, 2025
More Software Development jobs
-
Software Development unspecified FranceMar 31, 2025
-
Software Development unspecified FranceMar 31, 2025
More jobs in USA
-
Finance / Legal $110,000 – $125,000/year USAMar 31, 2025
-
Customer Service $61,500 to $79,900/year USAMar 31, 2025
Kickstart Your Job Search
Unlock 54,714 additional remote jobs, advanced search & email notifications
Too many emails? Declutter your inbox with Meco
Your home for reading newsletters
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 28, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
