[Hiring] Software Developer @080 Fidelity Investments Canada ULC

Role Description

This role involves development and support of Customer Relationship Management and Events Management technical solutions for Fidelity Canada.

• Develop LWC/Apex/Visualforce in Salesforce platform and document process
• Develop Einstein Analytics / Tableau CRM components
• Lead in definition and estimation of project work packages, including systems design specifications, overall testing, and implementation plans
• Develop and configure event management tool (Marketo)
• Complete required unit-testing, and cooperate with other IS and business teams to ensure timely, efficient, and errors-free implementation
• Participate in planning and execution of CRM and Events Management tools upgrades and migrations
• Participate in CRM support schedule, work on incident and enhancement/maintenance tickets assignments and deliver excellent technical support
• Proactively promote enhancements to departmental processes, technical and business solutions
• Maintain solid understanding of business needs and participate in planning and execution of technical presentations and demos for our business partners

Qualifications

• 2 years Development experience with Java and JavaScript in full stack requirements
• Experience with Web Services Development
• Solid experience with the full life cycle of software development
• Strong leadership skills
• Detail oriented, with strong analytical skills
• Customer service oriented
• Solid written and verbal communication skills; ability to effectively communicate technical concepts to business users
• Self-starter with strong teamwork culture
• General understanding of the financial services sector

Requirements

• Development experience (LWC, Apex, Visualforce) with Salesforce platform
• Experience with Einstein Analytics / Tableau CRM
• Understanding of SaaS, CRM and Event Management systems architecture and development tools
• Experience with Salesforce Service Cloud development
• Experience with Salesforce Financial Cloud development
• Development experience with REST Web Services
• Development experience with Events Management systems, preferably Marketo
• Development experience in Mutual Funds industry

Education

• University degree, preferably in Computer Science, or equivalent work experience
• Salesforce Certification – Salesforce Certified Platform Developer I or II preferred

Benefits

• Flexible working arrangements - 100% remote, hybrid, and in office options
• Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
• Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
• Parental leave top-up to 100% of your salary for a period of 25 weeks
• Up to $650 for home office equipment
• Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
• Diversity and inclusion programs, including an active network of Employee Resource Groups
• Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation