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ServiceNow Solution Architect
@Desbytech
[Hiring] ServiceNow Solution Architect @Desbytech
Mar 30, 2025 - Desbytech is hiring a remote ServiceNow Solution Architect. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
This role involves bringing innovative thinking, strategic guidance, and technical expertise to our ServiceNow practice.
- Architect end-to-end solutions on the ServiceNow platform that are scalable, maintainable, and meet business requirements.
- Lead the technical strategy for ServiceNow implementations, including ITSM, ITOM, ITBM, and custom application development.
- Work closely with clients to understand their business needs, translate them into technical solutions, and ensure alignment with their IT landscape.
- Design and implement integration strategies for complex multi-system environments.
- Provide technical leadership and guidance to project teams, ensuring adherence to best practices and quality standards.
- Develop and maintain architectural documentation, including system blueprints, integration diagrams, and data models.
- Own the overall quality for delivery of each project.
- Evaluate new ServiceNow features and technologies, recommending their adoption where appropriate to enhance service offerings.
- Mentor junior architects and developers, fostering a culture of excellence and continuous improvement.
- Lead by example, demonstrating a commitment to excellence, innovation, and customer satisfaction.
- Guide and mentor development teams, promoting best practices in coding, configuration, and customization.
- Evaluate and recommend new ServiceNow features and third-party integrations to enhance solution offerings.
- Collaborate with client leadership to develop road maps for continued adoption and expansion on the platform.
- Conduct technical reviews and assessments of ServiceNow implementations, identifying areas for improvement.
- Foster strong client relationships, providing expert advice and strategic insights on leveraging ServiceNow to achieve business objectives.
Qualifications
- Bachelor’s degree in computer science, Information Technology, or related field; or 3+ years of related work experience.
- 5+ years of experience in ServiceNow development and architecture, with a solid understanding of the platform's capabilities and limitations.
- ServiceNow certifications as follows: Certified System Administrator (CSA), Certified Application Developer (CAD), Certified Implementation Specialist – ITSM (CIS-ITSM).
- Certified Implementation Specialist (CIS) in at least one other application area.
- Expertise in JavaScript, HTML, CSS, and integration technologies (REST, SOAP).
- Strong experience with enterprise architecture, system integration, and designing scalable solutions.
- Demonstrated leadership in managing large-scale ServiceNow projects and technical teams.
Requirements
- Familiarity with Agile Methodology, ability to write or collaborate on effective User Stories.
- Familiarity with NowCreate methodology and proven ability to effectively leverage for implementation success.
- Demonstrated ability to outline how multiple platform applications interact to create value.
- Expert Certification (CMA, CTA, CWA, ArchX) is nice to have but not required.
Benefits
- At DESBY, you'll be part of a dynamic startup where your voice matters.
- Shape industry standards, influence processes, and drive innovation from day one.
- Our rapid growth means unprecedented opportunities for professional advancement and skill development.
- You'll have the chance to wear multiple hats and make a lasting impact on our organization's future.
- Every team member brings unique perspectives and skills that help shape our success.
- Our flat organizational structure ensures your ideas are heard and valued.
- We encourage you to explore different areas of expertise, take on challenging projects, and create your own professional development roadmap.
- Our experienced team members are committed to your growth through our structured mentorship program.
- You'll have the unique opportunity to work on our own instance of ServiceNow, continuously innovating and testing new features.
- Opportunity to develop and test cutting-edge solutions in a real-world environment.
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Software Development
Software Development
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 30, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
