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Software Development
ServiceNow Platform Administrator
@02 CACI, INC.-FEDERAL
[Hiring] ServiceNow Platform Administrator @02 CACI, INC.-FEDERAL
Apr 01, 2025 - 02 CACI, INC.-FEDERAL is hiring a remote ServiceNow Platform Administrator. đź’¸ Salary: $74,600-$156,700. đź“ŤLocation: USA.
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Role Description
We are looking for a ServiceNow Platform Administrator with agile methodology experience to support our DoD customer to implement an enterprise IT service delivery model that provides consistent, secure, high-quality, and cost-effective services to enable mission success and improve end user experience across the customer environment.
- Responsible for all aspects of platform including monitoring health, usage, operations, and performance.
- Maintain sound understanding of enterprise and platform level architecture as it relates to managing the ServiceNow instances.
- Manage the patch and upgrade cycle of the platform coordinating with various teams to ensure minimal impact.
- Oversee the development pipeline and assist with update set promotions for a consistent and reliable process for moving work into production.
- Assist with production troubleshooting and provide logs, data, artifacts in support of the environment.
- Operate existing applications and features in the platform and provide production support for those areas.
- Assist with clone down of production over lower instances as appropriate, working with teams to identify preserver and exclusion rules.
- Keep up to date with industry trends and developments.
- Perform architecture design and reviews as required, ensuring initiatives are aligned with future state.
- Identify risks, opportunities, compliance issues or other architectural concerns with the platform.
- Awareness of Agile Scrum sprint planning, artifact creation, sprint testing, regression testing, demonstrations and retrospectives.
- Experience as a ServiceNow Platform Administrator within a large enterprise.
- Create and maintain internal technical documentation, manuals, policies, and processes related to operating and running the ServiceNow platform.
- Good ability to anticipate issues and formulate remedial actions.
- Excellent technical, diagnostic, and troubleshooting skills.
- Collaborate with Developers, Program Managers, Testers, and Production Support Engineers to implement innovative technical solutions.
- Experience managing and maintaining cloud ServiceNow instances (in the DoD IL4+ space).
- Requires remote support.
Qualifications
- 10+ years’ experience related to the role. (Bachelor’s Degree in relevant field may be substituted for 5 years of relevant experience)
- Experience operating within cross-functional teams and groups.
- An active DoD secret clearance.
- Bachelor’s degree in engineering, computer science or related technical discipline.
-
Have at least one of the following certifications:
- Certified ServiceNow Administrator.
- Certified ServiceNow Developer.
- Must meet 8570/8140 DoD Cyber Workforce Compliance requirement – Will be required to get IAT Level II certification within 60 days of hire if not already obtained.
Requirements
- Ability to contribute to the development of program architecture and standards.
- Experience in Continuous integration, Continuous Deployment (CI/CD) and SecDevOps processes and tools.
- A strong interest in agile software development practices and experience delivering deployable software in short sprints.
Benefits
- Comprehensive benefits such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Software Development
Software Development
|
Salary
đź’¸
$74,600-$156,700
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 01, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
