[Hiring] Senior ServiceNow Developer @ScalableOS

Role Description

This role involves supporting our proprietary PaaS platform as a Senior ServiceNow Developer. It is critical to advancing our ServiceNow capabilities and delivering scalable, high-impact solutions for both internal operations and external client workflows.

• Provide strategic input on ServiceNow best practices, new features, and platform efficiencies.
• Translate business requirements into scalable ServiceNow solutions.
• Lead development projects, including planning, stakeholder engagement, and execution.
• Design and implement configurations compatible with a domain-separated ServiceNow architecture.
• Act as a subject matter expert (SME) for platform components and integrations.
• Troubleshoot and resolve platform issues, following standard change procedures.
• Conduct regular audits and maintenance to ensure data integrity and platform consistency.
• Support technical proposal writing and onboarding for new clients.
• Deliver ServiceNow-based automation projects that meet or exceed ROI expectations.
• Maintain platform standards documentation and update internal process documentation.
• Communicate platform changes and their impact to stakeholders clearly and proactively.

Qualifications

• Minimum 5 years of hands-on ServiceNow development experience.
• Proven expertise in domain-separated ServiceNow environments (strongly preferred).
• Proficiency in key modules: ITSM (Incident, Change, Request, Problem), Service Catalog, ITBM, PPM, ITOM, Reporting & Performance Analytics.
• Experience with third-party integrations and custom application development.
• Strong business process mapping and automation skills.
• Excellent communication and stakeholder engagement abilities.

Requirements

• Should be willing to accept a long-term work-from-home arrangement.
• Should be amenable to a permanent night shift schedule.

Benefits

• Full Philippine Statutory Benefits
• 13th Month Pay
• De Minimis Allowance
• Night Shift Differential Pay
• Paid Time Off (PTO)
• Health Insurance
• Life Insurance (maximum of PHP 3M coverage)
• Company-Provided Equipment