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Software Development
Senior IT Engineer
@1100 Baystate Administrative Svc.
[Hiring] Senior IT Engineer @1100 Baystate Administrative Svc.
Apr 02, 2025 - 1100 Baystate Administrative Svc. is hiring a remote Senior IT Engineer. 💸 Salary: unspecified. 📍Location: USA.
This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.
Role Description
The Senior Engineer is a seasoned individual contributor who applies advanced, in-depth knowledge of technical concepts, practices, and procedures to BH support. Incumbents are fully competent to work on complex assignments and perform a full range of technical support activities.
- Act as a member of quick-response support teams
- Work under demanding deadlines, operating independently to resolve complex design/configuration problems
- Plan, implement, or oversee coordinated testing of a new application as requested by Client Service Managers
- Ensure compatibility with existing hardware and software applications
- Accountable for technical management and design of the corporate IT environment and other infrastructure systems
- Provide support to partners on a variety of issues
- Identify, research, and resolve technical hardware and software problems
- Develop and document procedures used by other technicians
- Work on complex assignments requiring considerable judgment and initiative
- Guide other junior personnel
- Take a Technical Leadership role with less seasoned team members
- Observe all health and safety requirements
- Adhere to System and department compliance policies, and applicable laws and regulations
- Perform other similar and related duties as assigned
Qualifications
- Associates Degree (Required)
- Minimum of greater than 5 years of related and progressive experience
Requirements
- Leads the installation, upgrades, backups, and maintenance of systems
- Assist with the allocation of system resources as required
- Responsible to apply patches and firmware upgrades promptly
- Monitor all systems to review errors, ensuring backups are completed, and follow up on status logs
- Manage and perform complex troubleshooting and corrective action for system issues
- Technical Lead for support of day-to-day operations including modifications, adds, and changes
- Manage projects or be a team member as assigned
- Perform configuration tasks for systems and hardware
- Write, maintain, review and post technical documentation on work in progress, works completed, and prepare reports for management as needed
- Participate in On-Call rotation, 24x7 for a week per rotation
Benefits
- Dignity and Respect: Treats patients, customers, and co-workers with esteem and worthiness
- Positive Image: Represents Baystate Health in a positive light by maintaining a calm and confident demeanor
- Communications: Effectively conveys and receives information, manages challenging conversations, and actively listens
- Service Accountability: Delivers personalized service and is responsive, sets high standards for quality of work and ethical behavior
- Team Work/Collaboration: Maintains individual productivity and supports workgroup effectiveness
- Safe Work Environment: Maintains a safe, clean, and orderly work environment
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Software Development
Software Development
|
Salary
💸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 02, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
