Key Customers Solutions Architect @Lavendo

[Hiring] Key Customers Solutions Architect @Lavendo

Apr 12, 2025 - Lavendo is hiring a remote Key Customers Solutions Architect. 💸 Salary: $180,000 to $300,000 per year. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

We are seeking a Key Customers Solution Architect to join our client's team. This role offers the chance to work with state-of-the-art AI and cloud technologies, including the latest NVIDIA GPUs, and contribute to sustainable AI infrastructure development.

  • Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML challenges
  • Guide customers in optimizing GPU performance for ML training and inference workloads, and being a single point of technical expertise for users
  • Partner with the sales team to identify new opportunities and promote the latest products
  • Act as a bridge to product teams, providing customer feedback and ensuring alignment with customer requirements
  • Engage with stakeholders, negotiate solutions, and drive alignment to address customer challenges

Qualifications

  • 5+ years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads
  • Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible
  • Experience with Kubernetes and Python programming
  • Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL)
  • Customer-centric approach with a proven ability to build trust and foster long-term relationships
  • Strong ability to explain technical concepts to technical and non-technical audiences
  • Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow)
  • Experience with deep learning frameworks (e.g., PyTorch, TensorFlow)
  • Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers
  • Strong project management skills, with the ability to prioritize tasks and deliver on deadlines
  • Proven experience mentoring technical teams and driving team growth
  • Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration
  • Legal authorization to work in the United States on a full-time basis without sponsorship

Benefits

  • Competitive compensation ranging from $180,000 to $300,000 per year (negotiable based on experience and location)
  • Comprehensive benefits package, including 100% company-paid medical, dental, and vision coverage for employees and families
  • 401(k) plan with a 4% match program and stock options plan
  • Flexible remote work environment
  • 20 weeks paid parental leave for primary caregivers, 12 weeks for secondary caregivers
  • Company-paid short-term, long-term disability, and life insurance coverage
  • Up to $85/month for mobile and internet
  • Opportunity to work with cutting-edge AI technologies, including the latest NVIDIA GPUs (H100, L40S, with H200 and Blackwell chips coming soon)
  • Be part of a team operating one of the most powerful commercially available supercomputers
  • Contribute to sustainable AI infrastructure, with energy-efficient data centers that recover waste heat to warm nearby residential buildings

Interviewing Process

  • Level 1: Virtual interview with the Talent Acquisition Lead (General fit, Q&A)
  • Level 2: Virtual interview with the Hiring Manager (Skills assessment)
  • Level 3: Interview with the C-level (Final round)

Reference and Background Checks: Conducted post-interviews

Offer: Extended to the selected candidate

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📍 Be aware of the location restriction for this remote position: USA
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Key Customers Solutions Architect @Lavendo
Software Development
Salary đź’¸ $180,000 to $300,000 per year
Remote Location
USA
Job Type full-time
Posted Apr 12, 2025
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