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Software Development
Field Service Functional Architect
@Origin
[Hiring] Field Service Functional Architect @Origin
Mar 30, 2025 - Origin is hiring a remote Field Service Functional Architect. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
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Role Description
Responsible for developing practical and creative solutions that solve business problems or requirements that span the meter to cash landscape for clients.
- Facilitate workshops with multiple levels of client management and subject matter experts to deliver a clear specification of the customer’s business requirements and a business justified solution.
- Create and communicate implementable and cost-effective designs to client personnel and executives while relaying value added benefits and associated Return on Investment (ROI).
- Provide leadership, guidance, and recommendations that help clients solve both short term and longer-term business needs.
- Leverage knowledge of industry practices, technology, and business domain expertise to create solutions within the meter-to-cash landscape.
- Analyze software requirements to define solution parameters and specifications that meet client needs and align with best practices.
- Experience with the Software Development Lifecycle to oversee and guide solution implementations effectively.
- Evaluate the business and technical impacts of proposed solutions, ensuring alignment with both client goals and Origin’s standards.
- Coordinate fact-finding, analysis, and development activities related to solution delivery, ensuring a cohesive approach across projects.
- Facilitate workshops with client management and subject matter experts to accurately capture business requirements and deliver business-justified solutions.
- Plan and lead design workshops to propose, refine, and influence key stakeholders on optimal design solutions.
- Maintain client expectations by delivering solutions within agreed-upon budget and time constraints, ensuring long-term satisfaction.
- Communicate implementable, cost-effective designs that demonstrate added value and provide a clear return on investment (ROI) for clients.
- Identify and address specific client challenges within the scope of current projects, suggesting potential service enhancements that support immediate client objectives.
- Communicate the financial impact and value of proposed solutions to clients, ensuring alignment with their budgetary constraints and goals.
- Provide support and share knowledge with peers and junior staff as needed, contributing to a collaborative team environment.
Qualifications
- Ability to troubleshoot/triage activity routing and optimization issues.
- Experience with end-point system configuration for integration with CIS, Asset Management, Line Locate, or other third-party systems via Middleware or point to point platforms.
- Good understanding of application configuration specializing in service management, resource management, and scheduling/routing.
- Business understanding of the value, benefits, and functional capabilities of Field Work solutions as part of overall Meter-to-Cash business processes.
- Experience working with Meter-to-Cash business processes as well as projects involving integration of Field Service applications with other utility enterprise applications and customer-facing initiatives.
- Ability to work independently in a client environment.
- Understanding of design and development principles.
Requirements
- At least 4 years of implementation, support, or end user experience with Field Service application(s) (IFS, Click Field Service Edge, KloudGin, etc.), including upgrades and production support.
- Solution design experience for Field Service, CIS applications, and mobile apps.
- Experience implementing Field Service interfaces.
- Experience working with or as a part of Service Delivery teams including incident management and service requests.
- Facilitate requirement gathering sessions for handoff to the dev team.
- Asset Management and Line Locate experience is a plus.
Education Requirements
- Four-year college or university degree
- 4 years related experience and/or training; or
- Equivalent combination of education and experience
Other Requirements
- Must be available for at least 25% travel.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Software Development
Software Development
|
Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 30, 2025
|
️
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
