[Hiring] EIT Engineering Team Lead @BCBST BlueCross BlueShield of Tennessee, Inc.
Mar 18, 2025 - BCBST BlueCross BlueShield of Tennessee, Inc. is hiring a remote EIT Engineering Team Lead. đź’¸ Salary: unspecified. đź“ŤLocation: USA.
Role Description
As the EIT Engineering Team Lead for our Automated Multi-Channel Outreach System (AMOS) team, you will play a critical role in managing a team that enhances and maintains AMOS. This software solution is designed to send outbound messages to a specified audience (e.g., members, providers, brokers) across various delivery channels, including IVR, postal mail, email, SMS, and fax. Your leadership will ensure the effective operation and continuous improvement of this essential communication delivery tool.
- Experience with working in one or more of the following platforms: IBM ACE, IBM DB2, IBM WebSphere Application Server, Microsoft SQL Server
- Experience serving as a technical lead or subject matter expert in one or more of the tools listed above
- Knowledge of the Agile Scrum methodology
- Supervisory or project management experience
This role requires on-call support and provides the opportunity to collaborate with a wide variety of personnel (including infrastructure, application development, information security, and line of business leadership).
Job Responsibilities
- Manages the day-to-day operations of a team with a focus on the maintenance and development of systems and supervising system modifications.
- Assigns, monitors, and reviews progress and accuracy of work.
- Provides staff management oversight including hiring, promoting, or making recommendations for staff.
- Conducts performance reviews and assessments, manages performance, engages in skills assessment, and promotes professional development of staff.
- Directs, motivates, and develops staff, maximizing their individual contribution, professional growth, and ability to function effectively with their colleagues as a team.
- Ensures adherence to policies, plans, objectives, budgets, and staffing allocations.
- Manages and tracks team-level project details and serves as the technical subject matter expert and provides leadership during periods of transition.
Qualifications
- Bachelor's Degree in a Computer Sciences related field or equivalent work experience.
- 5 years of experience with information technology concepts, application development and/or enterprise system maintenance methodology, terminology, and standards required.
- 5 years of systems maintenance and/or programming experience required.
- 3 years of expert working knowledge of at least one programming language and/or one enterprise system in use at BCBST.
Skills/Certifications
- Knowledge of information technology concepts, methodology, terminology, and standards.
- Proven skill to develop and/or maintain an enterprise IT system.
- Subject Matter Expertise (SME) in one or more enterprise IT systems.
- Strong interpersonal and organizational skills.
- Microsoft Office and email skills are required.
- Adaptive to high pace and changing environment.
- Must be able to communicate effectively with both technical and non-technical co-workers.
- Must be willing to adjust schedule to plan and perform maintenance and upgrades outside of business hours and be part of an on-call rotation.
Number of Openings Available
- 1
Worker Type
- Employee
Company Description
As Tennessee's largest health benefit plan company, we've been helping Tennesseans find their own unique paths to good health for over 65 years. More than that, we're your neighbors and friends – fellow Tennesseans with deep roots of caring tradition, a focused approach to physical, financial and community good health for today, and a bright outlook for an even healthier tomorrow.
BCBST is a remote-first organization with many employees working primarily from their homes. Each position within the company is classified as either fully remote, partially remote, or office based. BCBST hires employees for remote positions from across the U.S. with the exception of the following states: California, Massachusetts, New Hampshire, New Jersey, and New York. Applicants living in these states may move to an approved state prior to starting a position with BCBST at their own expense. If the applicant moves to Chattanooga, TN, they may be eligible for relocation benefits.
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| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
đź’¸
unspecified
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Mar 18, 2025
|
| đź“Ť | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
