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D365 CE (Sales, Marketing, Customer Service) Solution Architect
@Hitachi Solutions
[Hiring] D365 CE (Sales, Marketing, Customer Service) Solution Architect @Hitachi Solutions
Apr 05, 2025 - Hitachi Solutions is hiring a remote D365 CE (Sales, Marketing, Customer Service) Solution Architect. 💸 Salary: $118,000 - $198,750 usd. 📍Location: USA.
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Role Description
- Must be the single main D365 CE suite product point of contact.
- Must be able to own and balance 5-10 projects per week at a smaller capacity.
- Lead operation Runbook activities.
- Own and communicate current and upcoming product versions, roadmaps, and plans.
- Assist and own project estimations.
- Guide team on best practice and system Architecture.
- Lead and deliver small engagements and projects.
- Possess in-depth knowledge of Dynamics 365 Sales modules and functionalities.
- Stay up to date with the latest features and trends in the Dynamics 365 Sales platform.
- Technical understanding of Azure, including Azure Lifecycle Management, Azure functions, and Code repos.
- Oversee client architecture and align with client goals and quality standards by regular meetings with customers.
- Ensure and drive overall client satisfaction.
- Own, maintain, and delegate work and escalations appropriately.
- Identify opportunities for optimization and improvement.
- Review FDD and ticket estimates prepared by Senior Consultants.
- Implement feedback loops to improve processes and team performance.
- Experience working with business stakeholders to develop strategies and road maps for feature roll outs.
Qualifications
- BA/BS
- Strong D365 CE, FS, Marketing, and Customer Service knowledge
- 8+ years designing and delivering D365 solutions with various integration and 3rd party components.
- Excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or board of directors.
- Excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a strong desire to succeed.
Requirements
- Microsoft D365 & Power Platform certifications a plus
- Microsoft SharePoint, Business Intelligence, and Omnichannel experience a plus
- Proficiency in JavaScript, TypeScript, Power shell, SSIS, and Power BI/Reporting
Benefits
- Base Salary Pay Range*: $118,000 - $198,750 USD
- Bonus Plan
- Medical, Dental and Vision Coverage
- Life Insurance and Disability Programs
- Retirement Savings with Company Match
- Paid Time Off
- Flexible Work Arrangements including Remote Work
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| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
Back to Remote jobs >
Software Development
Software Development
|
Salary
💸
$118,000 - $198,750 usd
|
Remote
Location
USA
|
|
Job Type
full-time
|
Posted
Apr 05, 2025
|
️
| 📍 | Be aware of the location restriction for this remote position: USA |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
D365 CE (Sales, Marketing, Customer Service) Solution Architect
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