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D365 CE (Sales, Marketing, Customer Service) Solution Architect - Managed Services @Hitachi Solutions

[Hiring] D365 CE (Sales, Marketing, Customer Service) Solution Architect - Managed Services @Hitachi Solutions

Apr 06, 2025 - Hitachi Solutions is hiring a remote D365 CE (Sales, Marketing, Customer Service) Solution Architect - Managed Services. 💸 Salary: $118,000 - $198,750 usd. 📍Location: USA.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

  • Must be the single main D365 CE suite product point of contact.
  • Must be able to own and balance 5-10 projects per week at a smaller capacity.
  • Lead operation Runbook activities.
  • Own and communicate current and upcoming product versions, roadmaps, and plans.
  • Assist and own project estimations.
  • Guide team on best practice and system Architecture.
  • Lead and deliver small engagements and projects.
  • Possess in-depth knowledge of Dynamics 365 Sales modules and functionalities.
  • Stay up to date with the latest features and trends in the Dynamics 365 Sales platform.
  • Technical understanding of Azure, including Azure Lifecycle Management, Azure functions, and Code repos.
  • Oversee client architecture and align with client goals and quality standards by regular meetings with customers.
  • Ensure and drive overall client satisfaction.
  • Own, maintain, and delegate work and escalations appropriately.
  • Identify opportunities for optimization and improvement.
  • Review FDD and ticket estimates prepared by Senior Consultants.
  • Implement feedback loops to improve processes and team performance.
  • Experience working with business stakeholders to develop strategies and road maps for feature roll outs.

Qualifications

  • BA/BS
  • Strong D365 CE, FS, Marketing, and Customer Service knowledge
  • 8+ years designing and delivering D365 solutions with various integration and 3rd party components.
  • Excellent presentation, communication, leadership, and client development skills to effectively present information to C-level management, public groups, and/or board of directors
  • Excellent organizational and multi-tasking skills, attention to quality, self-motivation, and a strong desire to succeed.

Preferred Qualifications

  • Microsoft D365 & Power Platform certifications a plus
  • Microsoft SharePoint, Business Intelligence, and Omnichannel experience a plus
  • Proficiency in JavaScript, TypeScript, Power shell, SSIS, and Power BI/Reporting

Requirements

  • Base Salary Pay Range*: $118,000 - $198,750 USD
  • NOTE: WHILE THIS ROLE IS REMOTE, YOU MUST BE A US CITIZEN OR ABLE TO WORK WITHIN THE UNITED STATES WITHOUT SPONSORSHIP.

Benefits

  • Bonus Plan
  • Medical, Dental and Vision Coverage
  • Life Insurance and Disability Programs
  • Retirement Savings with Company Match
  • Paid Time Off
  • Flexible Work Arrangements including Remote Work

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📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
Back to Remote jobs  >   Software Development
D365 CE (Sales, Marketing, Customer Service) Solution Architect - Managed Services @Hitachi Solutions
Software Development
Salary 💸 $118,000 - $198,750 usd
Remote Location
USA
Job Type full-time
Posted Apr 06, 2025
Apply for this position Unlock 54,464 Remote Jobs
️
📍 Be aware of the location restriction for this remote position: USA
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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