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Customer Solutions Engineer @MyTime

[Hiring] Customer Solutions Engineer @MyTime

Mar 19, 2025 - MyTime is hiring a remote Customer Solutions Engineer. đź’¸ Salary: $65,000/year. đź“ŤLocation: Brazil.

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more.

Role Description

You will lead the effort to design and develop data migration tools and processes that enable new customers to go live with MyTime's Point of Sale / Appointment Scheduling / CRM solution. New customers cannot go live on our platform until you’ve completed your work, so this role is vital to the growth of the company.

  • Work with the SAAS implementation manager to understand the customer's needs and integration points
  • Develop custom approaches to extract, convert and migrate data such as clients, appointments, and transactions from legacy systems into MyTime
  • Determine when MyTime will be the master and when we will be a client of another system with real-time or asynchronous connections
  • Lead or assist with software development of custom features for the client that are 'must haves' before they can go live
  • Contribute to good overall software design with the goal to achieve a highly structured large scale software product
  • Maintain a high awareness of development industry trends and best practices
  • Help in other aspects of building a new company: Designing features, making good product decisions, and building a culture of excellence

Qualifications

  • Should be Brazil-based, and willing to work from home
  • Minimum 2 years of Ruby on Rails
  • Intermediate to expert proficiency with analysis and migration of SQL databases
  • Experience pipelining data in an imperfect environment—retrying through rate limits, http errors, network issues, etc.
  • Experience with agile software development environments
  • Excellent written and verbal communication skills, fluent in English

Requirements

  • This role provides a competitive salary of $65,000/year
  • Must be based in Brazil
  • Must speak English fluently
  • Able to collaborate with Brazilian team members

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đź“Ť Be aware of the location restriction for this remote position: Brazil
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Back to Remote jobs  >   Software Development
Customer Solutions Engineer @MyTime
Software Development
Salary đź’¸ $65,000/year
Remote Location
Brazil
Job Type full-time
Posted Mar 19, 2025
Apply for this position Unlock 52,634 Remote Jobs
️
đź“Ť Be aware of the location restriction for this remote position: Brazil
‼ Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more.
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