[Hiring] Applied Scientist, Trust & Safety @Thumbtack
Mar 27, 2025 - Thumbtack is hiring a remote Applied Scientist, Trust & Safety. 💸 Salary: unspecified. 📍Location: USA, Canada, Philippines.
Role Description
We're looking for applied scientists with deep expertise in machine learning, optimization, building data products, and/or statistics. As part of a small product team you will have full ownership over your domain, so you should be a person who dreams big, then executes well.
- Detect and prevent fraud to improve marketplace trust/safety for customers and pros.
- Improve customer and service provider matching.
- Model complex relationships in the presence of many confounding factors.
- Characterize marketplace dynamics.
- Build a healthy marketplace.
- Grow Thumbtack.
Our team is at the forefront of a massive amount of user data related to interactions and activities on the Thumbtack platform. We need to think a lot about scaling our detection capabilities as well as how to provide robust security and trust for a wide set of users and scenarios.
Responsibilities
- Initiate and drive applied science initiatives to completion with a focus on improving the trust and safety of the Thumbtack platform.
- Architect and deploy machine learning systems to production.
- Design and execute experiments to evaluate the effectiveness of new models and strategies for improving trust and safety metrics.
- Analyze a wide variety of data: structured and unstructured, observational and experimental.
- Collaborate with engineering, product, and operations teams to define problems, develop solutions, and ensure the successful implementation and monitoring of machine learning models for Trust & Safety.
- Maintain the right balance between speed of execution and scientific rigor when designing solutions.
- Contribute to improving the overall performance of Trust & Safety models by exploring new features, algorithms, and data sources.
Qualifications
- Expert knowledge of machine learning techniques, including classification, anomaly detection, and natural language processing (NLP).
- Ability to effectively read, write, and debug code in programming languages such as Python.
- Good knowledge of probability and statistics, including experimental design, optimization, and causal inference.
- Demonstrated ability to create and drive technical and impactful roadmaps for the business, and lead seamless execution.
- Ability to break down complex problems rigorously and understand the tradeoffs necessary to deliver impactful projects.
- Ability to communicate clearly and effectively to cross functional partners of various technical levels.
Bonus Points If You Have
- Experience in applied science in a Trust & Safety, security, or risk domain.
- Expert knowledge of probability and statistics, including experimental design, predictive modeling, optimization, and causal inference.
- Experience in applied science in growth or marketing at a Marketplace.
- Experience with large-scale distributed systems.
- A Master’s or Ph.D. in a relevant field (e.g., Computer Science, Machine Learning, Statistics).
Benefits
- Virtual-first working model coupled with in-person events.
- 20 company-wide holidays including a week-long end-of-year company shutdown.
- Library (optional use collaboration & connection hub) in San Francisco.
- WiFi reimbursements.
- Cell phone reimbursements (North America).
- Employee Assistance Program for mental health and well-being.
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| 📍 | Be aware of the location restriction for this remote position: USA, Canada, Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
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Salary
💸
unspecified
|
Remote
Location
USA, Canada, Philippines
|
|
Job Type
unspecified
|
Posted
Mar 27, 2025
|
| 📍 | Be aware of the location restriction for this remote position: USA, Canada, Philippines |
| ‼ | Beware of scams! When applying for jobs, you should NEVER have to pay anything. Learn more. |
