[Hiring] Virtual Territory Business Manager @EVERSANA

Role Description

The Virtual Territory Business Manager (VTBM) is a virtual sales professional responsible for driving demand generation, customer engagement, and business performance within an assigned territory. Reporting to the Regional Sales Director, this role supports both pre-launch and post-launch commercial activities and executes approved strategic and tactical plans to achieve territory objectives.

The VTBM develops trusted partnerships with:

• Retina specialists
• Comprehensive ophthalmologists
• Optometrists
• Genetic counselors
• Academic medical centers
• Referral networks
• Other key healthcare stakeholders

Responsibilities include:

• Driving launch readiness, successful product commercialization, and sustaining business growth through primarily digital and remote interactions.
• Identifying opportunities, prioritizing accounts, anticipating barriers to adoption, and implementing targeted strategies.
• Collaborating with cross-functional partners including Market Access, Marketing, Medical Affairs, and Commercial Operations.
• Engaging nurses, pharmacists, physicians, genetic counselors, office administrators, and support staff through digital platforms.

Essential Duties and Responsibilities:

• Translate national brand strategy into a territory business strategy and corresponding tactical plan.
• Drive product adoption through pre-call planning, listening, probing, and clinical messaging impact.
• Build and maintain proficiency in disease state, patient journey, and product knowledge.
• Conduct high-quality virtual customer engagements utilizing approved promotional materials.
• Establish and maintain productive relationships with key stakeholders through various communication channels.
• Leverage digital engagement tools and analytics to prioritize opportunities.
• Monitor and adapt based on lead/lag indicators and escalate competitive intelligence.
• Maintain accurate and timely documentation of customer interactions and territory activities.
• Demonstrate a commitment to diversity, equity, and inclusion.
• All other duties as assigned.

Qualifications

• Bachelor’s degree in a related field.
• Minimum of 3-5 years of experience in pharmaceutical, biotechnology, specialty healthcare sales, or customer engagement.
• Ophthalmology experience strongly preferred.
• Strong understanding of ophthalmology practices and the ophthalmology market landscape.
• Knowledge of inherited retinal diseases and patient identification processes preferred.
• Demonstrated ability to develop, execute, and manage strategic account plans in a virtual environment.
• Proven success in developing customer relationships through remote engagement channels.

Requirements

• Existing relationships with ophthalmologists, retina specialists, and key opinion leaders (KOLs) are highly valued.
• Experience supporting therapies that require genetic testing or specialty patient identification processes preferred.
• Rare disease launch experience preferred.
• Demonstrated success utilizing digital engagement strategies to drive customer adoption.

Benefits

EVERSANA is committed to providing competitive salaries and benefits for all employees. More information about EVERSANA’s benefits package can be found at eversana.com/careers .

Company Description

At EVERSANA, we are proud to be a Great Place to Work across the globe. Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies.

• We embrace diversity in backgrounds and experiences.
• Improving patient lives around the world is a priority.
• We cultivate an inclusive culture that embraces our cultural beliefs.