[Hiring] Virtual Payment Advisor @PNC

Role Description

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

This is a sales position. The ideal candidate will have a proven track sales record in Merchant Services and Treasury Management products to small businesses. Bilingual Spanish preferred but not required.

As a Virtual Payment Advisor (VPA), you’ll be part of a team of self-motivated, high achieving sales professionals. You will:

• Prospect and discuss Merchant Service and Treasury Management products with small businesses up to 2MM in annual revenue.
• Work virtually with branch managers and staff in assigned territories to get leads and then sell MS and TM products through to activation.
• Work on the queue line taking calls and selling MS and TM products through to activation.
• Be on and off camera throughout the day and must always be camera ready.

This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Qualifications

• Client Outreach
• Content Development
• Credit Products
• Customer Engagement
• Customer Loyalty
• Customer Solutions
• Identifying Sales Opportunities
• Small Businesses

Requirements

• Roles at this level typically require a university/college degree with < 1 year of professional experience and/or successful completion of a formal development program.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Benefits

• Medical/prescription drug coverage (with a Health Savings Account feature)
• Dental and vision options
• Employee and spouse/child life insurance
• Short and long-term disability protection
• 401(k) with PNC match
• Pension and stock purchase plans
• Dependent care reimbursement account
• Back-up child/elder care
• Adoption, surrogacy, and doula reimbursement
• Educational assistance, including select programs fully paid
• A robust wellness program with financial incentives
• Maternity and/or parental leave
• Up to 11 paid holidays each year
• 9 occasional absence days each year, unless otherwise required by law
• Between 15 to 25 vacation days each year, depending on career level and years of service