[Hiring] Vice President of Sales @SPS North America

Role Description

SPS is seeking an accomplished Vice President of Sales to drive net-new revenue growth across its Technology Business Solutions portfolio. This executive will identify, develop and close complex, multi-year outsourcing and technology-enabled services opportunities with financial institutions, insurance companies and other highly regulated enterprises.

The successful candidate will be a proven new-logo hunter with 10 to 15 years of experience selling business process outsourcing, document management, claims processing, financial transaction processing or related managed services. Candidates must demonstrate direct responsibility for originating and closing strategic opportunities with total contract values exceeding $10 million.

The Vice President of Sales must be highly conversant in the trends shaping client buying decisions, including:

• Artificial intelligence
• Intelligent document processing
• Straight-through processing
• Workflow automation
• Data analytics
• Digitally enabled operating models

This is a senior individual-contributor role accountable for originating and closing new business. It is not primarily an account-management or sales-team administration position.

Qualifications

• 10 to 15 years of enterprise sales and business-development experience in BPO, BPS, managed services, document management, transaction processing or technology-enabled business services.
• Demonstrated success identifying and winning net-new enterprise clients.
• Personal involvement in originating, shaping and closing multiple complex opportunities with total contract values exceeding $10 million.
• Experience selling multi-year solutions into financial services, insurance or similarly complex industries.
• Strong understanding of at least two relevant domains: banking and financial transaction processing; insurance claims; document and records management; payments, remittance or lockbox; customer communications; back-office outsourcing; or intelligent document processing and workflow automation.
• Experience managing enterprise sales cycles that may extend from 12 to 24 months.
• Ability to sell business outcomes and transformation value rather than stand-alone products, software or staff augmentation.
• Experience leading cross-functional teams through solution development, pricing, contracting and implementation planning.
• Established relationships with senior executives in relevant target markets.
• Strong understanding of governance, risk, compliance and security requirements in regulated client environments.

Requirements

• Maintain a strong understanding of the technologies and operating-model changes influencing sourcing and transformation decisions.
• Demonstrate fluency in artificial intelligence and generative AI, intelligent document processing, straight-through processing, robotic and intelligent process automation, workflow orchestration, predictive analytics, cloud-enabled processing and digital customer communications.
• Explain how AI and automation can improve cycle time, accuracy, productivity, customer experience and operating cost while maintaining appropriate governance and controls.
• Understand the practical application of straight-through processing across claims, payments, remittance, document intake and other high-volume transaction environments.
• Engage credibly with client operations, technology, risk, security and compliance executives about the adoption of emerging technologies.
• Stay current on data privacy, cybersecurity, regulation and operational-resilience requirements affecting financial services and insurance clients.

Benefits

• Career Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.
• Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.
• We Recognize Talent: We offer a variety of recognition programs for all levels of employees.
• Paid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account.
• Bonuses: Are available for employee and client referrals for current employees.
• Benefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.