[Hiring] Universal Sales Representative @Henry Schein One

Role Description

Join a global leader redefining dental practice management and do work that actually matters. At Henry Schein One, we are a team of care catalysts: people who fuel innovation, challenge the status quo, and bring an entrepreneurial mindset to everything we do.

Are you a driven sales professional who excels in a fast-paced, high-performance, contact center style sales environment? DentalPlans.com is looking for an enthusiastic B2C Telesales Agent (Universal Sales Representative) to join our team. In this inside sales role, you’ll be helping consumers across the country find the right Dental Savings Plan (DSP) to fit their needs – while achieving and exceeding your own sales goals.

This position is remote within the United States with up to 10% travel as needed.

What you will do:

• Uncover consumer needs through effective questioning and recommend the most suitable DSP for them or their family.
• Enroll consumers via inbound and outbound calls generated by company marketing efforts.
• Consistently achieve and exceed monthly sales goals, conversion targets, and KPIs.
• Build strong connections with consumers, earning trust through professional, clear, and friendly communication.
• Educate consumers on the benefits and features of DSPs, explaining the enrollment and renewal process in easy-to-understand terms.
• Follow a proven sales and compliance call flow to ensure quality and consistency.
• Navigate multiple system applications to process requests, close sales, research inquiries, and update consumer information.
• Accurately document all interactions in line with standard operating procedures.

Qualifications

• Typically, a high school diploma or GED.
• Typically, 2 to 3 years of call center sales experience.
• Previous Call Center experience.
• Previous DTC / B2C sales experience.
• Ability to work a regular 40-hour schedule and occasional overtime during peak periods.
• A dedicated workspace (home office) free from background noise and distraction.
• Organizational skills, attention to detail, and ability to follow structured processes.
• Ability to quickly learn, retain, and apply complex information to drive results.
• Excellent communication, active listening, and analytical skills.
• Proficiency in Microsoft Office Suite.
• Fast and accurate keyboarding skills (40+ WPM), with comfort navigating dual screens.
• A high-energy, positive attitude with a passion for sales success and helping others.
• Assertive, goal-oriented mindset with a proven record of meeting or exceeding sales quotas and performance metrics.

Requirements

• Bilingual (English and Spanish) or multilingual.
• Experience working with dental savings plans or health insurance.
• Experience using NICE CXOne.

Benefits

• A robust benefits package including health coverage, retirement savings with company match, paid time off, parental leave, wellbeing resources, education support, and MORE!

Company Description

Henry Schein, Inc. is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race, color, religion, creed, national origin, ancestry, disability that can be reasonably accommodated without undue hardship, sex, sexual orientation, gender identity, age, citizenship, marital or veteran status, or any other legally protected status.

Unfortunately, Henry Schein One is not currently hiring individuals residing in North Dakota, Rhode Island, Vermont, Delaware, Hawaii, Puerto Rico and other US territories.