[Hiring] Territory Manager I @MKS Instruments

Role Description

As a Territory Manager, you’ll drive growth by managing customer accounts, building relationships, and securing new business. You’ll develop sales plans, support distributors, introduce new products, and ensure customer satisfaction while collaborating with internal teams. You’ll also handle forecasting, collections, and CRM updates to meet sales targets. In this role, you report to the Regional Sales Manager.

Impact

• Act as key point of contact for the customers, therefore own the customer accounts.
• Explore business expansion opportunities with existing customers and distributors to increase revenue and profitability.
• Ensure customer satisfaction through:
  • Building strong relationships
  • Selling quality products and services as per the customer requirement
  • Managing customer needs
  • Effective troubleshooting and issue resolution through technical and administrative support as required
  • Right channelization of internal resources (time, effort, cost, etc.)
  • Enabling through channels such as E-Commerce
• Collaborate with internal stakeholders to ensure seamless customer experience.
• Secure design wins by gaining new business.
• Implement annual price increases and new product introductions.
• Enable external distribution partners to become independent and act as extended sales team for the organization.
• Process management through C4C.
• Payment collections.
• Sales forecasting.
• Monitor and analyze the immediate local competitive landscape.

Key Characteristics

• Customer orientation
• Relationship building
• Business acumen
• Product and service expertise
• Delivering solutions
• Resilience
• Negotiation skills
• Sales reporting and analysis

Qualifications

• Bachelor's degree in Chemistry or equivalent
• Master’s degree/MBA is preferred
• 2+ years of relevant experience in Specialty Chemicals, Electroplating/surface finishing industry is preferred
• Proven track record of achieving and exceeding sales targets and driving revenue growth
• Excellent communication, negotiation, and interpersonal skills

Company Description

MKS Inc. and its affiliates and subsidiaries (“MKS”) is an affirmative action and equal opportunity employer: diverse candidates are encouraged to apply. We win as a team and are committed to recruiting and hiring qualified applicants regardless of race, color, national origin, sex (including pregnancy and pregnancy-related conditions), religion, age, ancestry, physical or mental disability or handicap, marital status, membership in the uniformed services, veteran status, sexual orientation, gender identity or expression, genetic information, or any other category protected by applicable law. Hiring decisions are based on merit, qualifications, and business needs. We conduct background checks and drug screens, in accordance with applicable law and company policies.

MKS is generally only hiring candidates who reside in states where we are registered to do business.

MKS is committed to working with and providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation during the application or interview process due to a disability, please contact us at: [email protected].

If applying for a specific job, please include the requisition number (ex: RXXXX), the title, and location of the role.