[Hiring] Territory Manager @Brambles

Role Description

Key Responsibilities May Include:

• Build and sustain strong customer relationships across a portfolio, acting as the main point of contact for inquiries, issue resolution, and satisfaction.
• Identify growth opportunities and pursue new business leads, increasing revenue through strategic initiatives such as expansion and pricing optimizations.
• Collaborate with cross-functional teams (e.g., Sales, Operations, Category Management) to design and execute strategic plans that support customer growth, cost efficiency, and business ease.
• Conduct regular business reviews, manage tenders, and negotiate contracts, ensuring alignment with business goals and customer needs.
• Monitor account performance through key metrics and customer feedback (e.g., NPS), implementing strategies to enhance customer experience and loyalty.
• Oversee the annual audit process, ensuring compliance with CHEP’s policies and recovering any outstanding equipment fees.
• Lead initiatives aimed at reducing transport costs and improving supply chain efficiency, driving value for customers and optimizing operational processes.
• Support the integration of sustainability initiatives with customers, contributing to CHEP’s broader corporate social responsibility objectives.

Qualifications

• A full UK Driver's License (we provide the car!)
• Two years’ experience in a field-based customer-facing role
• Two years’ experience in Account Management and Business Development in the FMCG or Supply Chain sector

Requirements

• Territory Manager
• Permanent, full time
• Field based in Wales and South West England

Benefits

• 🌍 Certified Top 17 Global Employer
• 💰 Annual bonus (typically 10%)
• 📈 Generous share scheme
• 🚗 Company Car
• 🏥 Private healthcare (single cover)
• 🕑 Field based/remote working
• 🌴 25 days holiday + statutory leave, with option to buy/sell 5 days
• 💼 Up to 7.5% company pension
• ❤️ Life Assurance & Employee Assistance Programme