Role Description
This position is responsible for developing and implementing strategies to generate leads and increase referral business. In addition, it builds and maintains relationships with referral partners, negotiates contracts, tracks and analyzes sales data to identify opportunities for growth, and collaborates with other departments to ensure seamless referral processes and contribute to the overall sales and revenue goals of the organization.
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Partners with the management to grow assigned territory new activation dollars.
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Identifies the needs and preferences of the account and documents in CRM.
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Manages incoming phone calls by responding to requests and assisting with inquiries.
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Works with management to build and grow a sales-oriented culture.
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Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions and/or escalating unresolved issues.
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Compiles and analyzes statistics pertinent to the company's business development program and makes recommendations or suggestions as appropriate.
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Works with marketing, sales, and technology groups to implement business development strategy into specific initiatives.
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Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers and representatives of various company functional areas.
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Records details of calls and messages utilizing CRM.
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Provides for financial analyses, long-range forecasting, and analysis studies associated with potential alliances/partnerships.
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Monitors competitor activity in accounts and implements strategies to maintain account ownership and block competitor advancement.
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Identifies and develops key account alliances and relationship programs designed to produce sales opportunities.
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Provides assistance and guidance to more junior team members.
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Maintains access to, and security of, highly sensitive materials.
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Refers client complaints to appropriate persons.
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Maintains protocol information supplied from reference materials, memos, and training sessions.
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Maintains project productivity and quality goals.
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Participates in other projects or duties as assigned.
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Occasional business travel may be required.
Qualifications
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Bachelor's Degree required.
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Five (5) plus years of experience or equivalent combination of education and/or experience.
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Ability to work flexible hours and overtime when needed.
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Self-motivation and the ability to work independently and with teams.
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Proficient in the use of Word, Excel, Outlook, and PowerPoint.
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Excellent oral and written communication skills.
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Proficient in managing multiple tasks at the same time.
Requirements
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Salary: $80,400.00 - $108,600.00
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This role is bonus eligible based on individual and company performance.
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This role is commission-eligible.
Benefits
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Medical, Dental, and Vision insurance
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Employer Paid Basic Life Insurance and AD&D
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Voluntary Life Insurance (Employee/Spouse/Child)
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Health Care and Dependent Care Flexible Spending Accounts
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Pre-Tax and Post-Tax Commuter and Parking Benefits
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401(k) Retirement Savings Plan with Company Match
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Paid Time Off
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Paid Parental Leave
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Short-Term and Long-Term Disability
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Tuition Reimbursement
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Employee Discounts (retail, hotel, food, restaurants, car rental, and much more!)