[Hiring] Territory Development Representative @Stanley Black & Decker, Inc.

Role Description

As a phone-based Territory Development Representative, you will be part of our Field Sales Team supporting remote and regional leads and customers across NSW. You will play a vital role in driving revenue growth by making proactive outbound calls to existing and potential customers, promoting our product range and campaigns, and supporting our field sales team by qualifying leads.

• Making outbound calls to existing and prospective customers to promote products and current offers
• Responding to customer inquiries and converting leads into sales opportunities
• Maintaining accurate customer records and sales activity in CRM systems
• Achieving or exceeding monthly sales targets and KPIs
• Supporting the field sales team by qualifying end-user leads and ensuring follow-up
• Building strong customer relationships through professional and proactive communication

Qualifications

• Proven experience in outbound or inside sales, call-centre sales or customer service with sales KPIs
• Strong communication and relationship-building skills with a customer-first mindset
• A proactive, results-driven attitude with resilience to handle objections and meet targets
• Good organisational skills with attention to detail when maintaining records and following processes
• Intermediate MS Office skills (Excel, Outlook, Word)
• CRM experience desirable (e.g. Salesforce, SAP)

Benefits

• Discounts on Stanley Black & Decker tools and other partner programs
• Additional Parental Leave Benefits
• Additional leave: Annual Mental Health and Wellbeing Day
• 1 day volunteer leave with Disaster Relief Australia
• Access to LinkedIn Learning
• Career Opportunity: Career paths aren’t linear here.
• Learning & Development: Access to a wealth of state-of-the-art learning resources.
• Diverse & Inclusive Culture: An awesome place to work with mutual respect.
• Purpose-Driven Company: Opportunities for volunteerism and sustainable business practices.