Role Description
The Partner Success Manager (PSM) is a sales-focused, relationship-driven role responsible for building, growing, and optimizing referral partnerships within an assigned territory. The primary objective is to increase Ignition Interlock Device (IID) referrals and BEZ high-risk insurance (SR-22/FR-44) engagement through consistent partner outreach, education, and sales execution.
-
Proactive in educating partners—including law firms, courts, probation offices, judges, DUI schools, and treatment facilities—on the value of referring clients to Intoxalock.
-
Ensure partners follow the correct referral process to secure accurate attribution, a key driver of team performance and partner incentives.
-
Confidently navigate both attorney-driven and court-driven ecosystems, tailoring messaging and sales approach to each state’s DUI journey and partner influence landscape.
-
Support the company’s long-term strategy for Keepr, identifying opportunities to share with the Keepr Team.
Qualifications
-
Prior experience in law enforcement, court systems, probation, or legal environments—paired with proven sales experience is preferred.
-
2+ years in sales, business development, or a revenue-driven account management role.
-
Experience in B2B sales, partnership development, or referral-based selling preferred.
-
Proven ability to meet or exceed sales and revenue targets through strategic relationship management.
-
Strong interpersonal and communication skills with the ability to build trust and maintain productive relationships.
-
Experience in providing training, resources, or ongoing support to external partners.
-
Proficiency in CRM systems (e.g., Zoho or HubSpot) and comfortable with documentation and data tracking.
-
Highly organized with attention to detail and a proactive approach to identifying partner needs and opportunities.
-
Ability to work cross-functionally and collaborate effectively with marketing, sales, and support teams.
-
Strong problem-solving skills with a customer-centric mindset, dedicated to creating a positive and engaging partner experience.
Requirements
-
Travel approximately 40-60%, which includes:
-
Regular in-state travel to meet partners, conduct trainings, and execute territory plans.
-
Attendance at tradeshows, conferences, bar associations, probation/treatment events, and other partner-rich opportunities.
-
Participation in larger or strategic events with the Outside Sales Manager when appropriate.
-
Occasional participation in events outside assigned states when partner presence or strategic goals justify involvement.
Benefits
-
Base salary range annually is $65,100-$84,000 depending on experience + "on target earnings" (OTE) commission incentive (uncapped), which combined range at approximately $110,000 annually on average.
-
401(k) + benefits.
-
A comprehensive and highly competitive benefits package, including:
-
Dental Insurance
-
Health Insurance
-
Vision Insurance
-
Paid Holidays
-
Paid Time Off
-
Ongoing Professional Training online via Litmos
-
And more